CalleyO
Community Manager
Community Activity
Upgrading to Monterey deletes/resets various settings
Hello everyone - I am looking for some help. We have recently gotten a batch of new (M1) MacBooks to replace a bunch of older models, and they still came with Big Sur. Naturally we want them on the latest OS so we upgrade every one of them when setti... View more
can i determine who's signed in to the native mail app?
Is there a way to create a group or report that will let us know who is signed in to the mail.app? We are in the process of implementing something new that we need to get this number for. I saw something about creating an EA but as a new JAMF admin, ... View more
How do/Do you educate your end users?
I am putting this in the Jamf School section because that is what we are currently using, but I believe this is a relevant topic for everyone.I started working in my position at a K12 school last summer and have been learning many things about techno... View more
Fixing a broken enrollment
I have a computer that's previously enrolled but no longer checking in. I run recon using IP address enrollment and get an error "jamf binary failed to install"When I ssh into the computer and do any jamf command I get this error"dyld: Library not lo... View more
Protect vs. Defender
I am looking into adding Jamf Protect to our suit of services but I am getting some push back from our system admin wanting to use Defender. Outside of same day support (which Defender can't offer), is there a list of threats and other benefits that ... View more
Post Install Script File Location?
I have a .dmg need to be placed where the Composer Post Script is running.I am trying to get Beyond Trust to install and I am using "franton's bomgar pre and post install scripts"The preinstall scripts works 100% no issuethe postinstall script only w... View more
Students device stays inactive although it is connected to the internet
Hi there,I recently enrolled more than 100 iPads and one of them stays inactive although it is connected to the internet. Everything else is working fine except commands from Jamf (but in fact that is no surprise). Any ideas to solve this problem wit... View more
Initiating a remote secure wipe
I've done some searching, but am unable to find documentation from Apple or jamf. Has anyone found any? View more
management commands lock computer not working on M1
Has anyone run into this isssue? View more
Local login password incorrect
Hi We recently pushed out Jamf connect to test users. This user is on monterey using a mobile account. The reset password feature works up until it asks for the local password to sync the account but it is always saying its incorrect. Screenshot of l... View more
Python 3.10.0 - extension attribute error when adding Definition
Hello,I'm fairly new to Jamf Pro and there is still A LOT to learn, but I seem to be getting an error that I cannot resolve when adding the .pkg definition for Python version 3.10.0:"You do not have permission to save a patch with an unacknowledged e... View more
Avoid creating web clips on iPads
Hi, I am just wondering if there's a quick way to ban all web clips from home screen or even better deactivate it in safari (script?) Activating a plain safelist and blocklist profile, unchecking: -safelist all web clips- has no effect at all.No Layo... View more
Remove User Level Configuration Profile
Hello, everyone,we added our existing MacBooks to jamf via UIE. The devices still have manually installed user profiles under System Settings - Profiles. Certificates were distributed with the configuration profile. Is there a way to uninstall this p... View more
Whats the meaning of "Monitoring the File System" in Composer?
Hi Im looking for composer as app packaging tool.So I can understand when it needed "Normal snapshots" and the other snapshot.But "Monitoring the File System" is not.What is the appropriate case for this function? and how its different with snapshot?... View more
Jamf reporting App present on machine, actual machine doesn't have the app installed.
Hello,I'm running into an issue with our MacOS Big Sur rollout for our company in that a smart computer group I scoped out has the criteria of "Application Title has Install macOS Big Sur.app" but some of the computers that are in this group don't ac... View more
Two smart comptuer groups - Pre macOS 11 and post macOS 11?
I'm sure this is simple, but how can I create a smart computer group that has pre macOS 11 and another that has macOS 11 and newer? I'm going through and I keep having to choose ALL the macOS versions. I'm sure there is an easier way.Thanks for point... View more
Packages Distribution Point Settings for Policies
For those of you using Jamf Cloud instances, I'm curious if you've ever run into issues with policies downloading large ( > 5GB) files when using the "Each computer's default" distribution point rather than the "Cloud" distribution point. I have one ... View more
Single SSO Login for enrollment and Apple ID?
I'm looking to simplify the enrollment process as much as possible for my users (students). I have configured Azure AD SSO and Federated Users in Apple School Manager. However, while the user is prompted for their SSO login during the enrollment, aft... View more
MDM connection lost with non-removable MDM profile
Hi,every now and then I come across a Mac which stopped communicating with the Jamf server and Apple's MDM.As our MDM profile is non-removable I have the question how to uninstall it? Sending the MDM-removal command obviously will not work nor jamf r... View more
Resolved! EFI password randomly required.
Hi all, We have enabled EFI for our mac users. Randomly some machines are locked and require EFI pwd. Issue happens often after a reboot.Anyone faced the issue ? Any tricks here?Regards,Mohamed View more
