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MDM failure. Inability to Lock or Wipe machine.

We recently laid off 14 people and were going to gift them their M1 Laptops after they were off-boarded. I issued Lock Computer commands from JAMF Pro to each machine and, to my surprise, found that only 3 of the 14 had actually locked out the user.

753

2 hours ago

mrinaldiNew Contributor

Platform SSO Simplified Setup (macOS 26 + Entra ID): onPremisesSamAccountName not available in token — anyone found a workaround?

Hi everyone,I've been working through a deployment of Platform SSO Simplified Setup on macOS 26 using Microsoft Company Portal 5.2604.1 (5.2604.0 or newer is required per documentation), and I've hit a wall with username/account name mapping that I w

guillaumegeteContributor

Paris Apple Admins

Lancement du Mac User Group Paris - événement le 11 juin 2026 !

Bonjour à tous 🖥️🍎,Nous sommes ravis de vous annoncer la création du Mac User Group Paris — un espace convivial pour les passionnés d’Apple, professionnels ou curieux, qui souhaitent échanger, apprendre et partager autour de l’écosystème macOS, iOS,

DarylMcEmployee

Empowering Futures in Zimbabwe: My Journey to the MCRIBlog

Last year, I had the extraordinary privilege of travelling to Zimbabwe to meet and teach some of the most driven, curious students I've ever encountered — the cohort at the MATTER Career Readiness Institute (MCRI). If you're not familiar with MCRI, l

1101

BGSICTSupportContributor

macOS Simplified Setup for Platform Single Signon

I’m just wondering if anyone has got this to work via Jamf Pro on-prem?I’ve created a package deployment of the latest Company Portal, configured the SSO extension profile as explained in the Jamf guide for Entra, and setup the pre-stage enrolment bu

6612

mrrobertbussContributor

Will Jamf Security Cloud add support for MacOS and Windows soon?

root3 Support App

Hello everyone,  IDK if anyone is using the great add on to Macs, but if you are can you help me get 4 Tiles to work?  Tile #1 - Submit a Service Desk Ticket - the link is mailto:#servicedesk@mycompany.com. Nothing happens.  Tile #2 -

FerrisBNAContributor

Does anyone have any insight to when (or if) Jamf Security Cloud will be available on MacOS and Windows?I see the options as not yet supported, but wondering if there is a timeline on that.

401

mikelindeNew Contributor

K-12 EDU Admins

Removing MDM Profile

We’re about to sell roughly 600 of our old Macs, and I need to offboard them by removing the MDM profile before releasing them from ASM.Doing them one by one isn't practical, so I’m looking for the best way to handle this in bulk. I already have all

626

BR_TCTXNew Contributor

Mobile Device compliance for devices that can't update to OS27

*Trying to get ahead of OS27 and the devices that can’t update*We have a requirement that all Apple mobile devices can support the latest OS update. Based on early reports, we will have 100+ iPads that won’t support OS27. I need to be able to block

211

howie_isaacksEsteemed Contributor

Blueprint using Disk Management Policy payload does not allow external USB drives to mount

I am gradually learning how to work with blueprints. I have had success managing software updates with blueprints, so I decided to try out restricting external drives to read-only access. I want to stop controlling this using Proofpoint DLP (which I

22218

S

SynapticCleftNew Contributor

MDM failure. Inability to Lock or Wipe machine.

We recently laid off 14 people and were going to gift them their M1 Laptops after they were off-boarded. I issued Lock Computer commands from JAMF Pro to each machine and, to my surprise, found that only 3 of the 14 had actually locked out the user.

753

2 hours ago

mrinaldiNew Contributor

Platform SSO Simplified Setup (macOS 26 + Entra ID): onPremisesSamAccountName not available in token — anyone found a workaround?

Hi everyone,I've been working through a deployment of Platform SSO Simplified Setup on macOS 26 using Microsoft Company Portal 5.2604.1 (5.2604.0 or newer is required per documentation), and I've hit a wall with username/account name mapping that I w

550

BGSICTSupportContributor

macOS Simplified Setup for Platform Single Signon

I’m just wondering if anyone has got this to work via Jamf Pro on-prem?I’ve created a package deployment of the latest Company Portal, configured the SSO extension profile as explained in the Jamf guide for Entra, and setup the pre-stage enrolment bu

6612

FerrisBNAContributor

Will Jamf Security Cloud add support for MacOS and Windows soon?

Does anyone have any insight to when (or if) Jamf Security Cloud will be available on MacOS and Windows?I see the options as not yet supported, but wondering if there is a timeline on that.

401

mikelindeNew Contributor

K-12 EDU Admins

Removing MDM Profile

We’re about to sell roughly 600 of our old Macs, and I need to offboard them by removing the MDM profile before releasing them from ASM.Doing them one by one isn't practical, so I’m looking for the best way to handle this in bulk. I already have all

626

BR_TCTXNew Contributor

Mobile Device compliance for devices that can't update to OS27

*Trying to get ahead of OS27 and the devices that can’t update*We have a requirement that all Apple mobile devices can support the latest OS update. Based on early reports, we will have 100+ iPads that won’t support OS27. I need to be able to block

211

howie_isaacksEsteemed Contributor

Blueprint using Disk Management Policy payload does not allow external USB drives to mount

I am gradually learning how to work with blueprints. I have had success managing software updates with blueprints, so I decided to try out restricting external drives to read-only access. I want to stop controlling this using Proofpoint DLP (which I

22218

LaSagesseContributor

SelfService+ wants to access key Jamf Connect

Sync ASM and JamSchool

Hello,I'm trying to understand the recommended workflow for a school using both Microsoft Entra ID federation and Apple School Manager / Jamf School synchronization.Current setup:Apple School Manager is already federated with Microsoft Entra ID. All

paczoContributor

I’m currently rebuilding our enrollment process and testing everything in a Jamf sandbox. So far it mostly works as expected, but I’ve run into an issue that I can’t fully explain.This is how my flow looks right now.macOS 26.2In PreStage Enrollment I

8729

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EnexisNew Contributor

Issues with register devices in Intune

We use Jamf Pro and have an integration with Conditional Access to register Macbooks within Microsoft Intune.We have recently started receiving this error message and have not been able to resolve it. Who can help me think about how we can tackle thi

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