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LysetteBCommunity Manager

Shout out to our customers 📣

Hey Nation,A lot of what makes this community great isn’t what we build, it’s what you all bring to it.The answers, the advice, the time you give to help someone else out, it doesn’t go unnoticed.I wanted to share a genuine thank you to everyone who

FinalCutUKNew Contributor

General Discussions

Jamf Now wont deploy apps when behind a Firewall

Hi all I have a fleet of Mac Pros all sitting behind a firewall. All traffic - IPs, ports have been allowed as per the Jamf documentation. All Macs can sync and restart however apps can't be deployed or updated. Am I missing something? I even have th

dcaccavoExplorer

San Francisco Apple Admins

Please Bring Back "History" on Self Service

Every day we and our editors use Self Service to install multiple plugins (mulitple policies) - we USED to be able to know when they were all done, and how much there was left to go. Now we’re blind. I do not understand why you removed this, it’s a

dletkemanJamf Heroes

General Discussions

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to J

MarveHarriNew Contributor

General Discussions

VPP Assigned Apps asking for Apple Account sign in whenever opened

I am suddenly having an issue with JAMF deployed apps. I’m only seeing the issue happening on 3 apps that are paid for. The apps deploy properly to the iPads but are now prompting the user to sign in to an Apple Account whenever the app is opened on

YishayZExplorer

General Discussions

Automatically Allow Proxy Configuration for GSA Client on macOS

Hi everyone, I'm deploying the Global Secure Access (GSA) client on macOS using Jamf, following the official Microsoft documentation:https://learn.microsoft.com/en-us/entra/global-secure-access/how-to-install-macos-client The installation completes s

stiv_mcfaddenNew Contributor

General Discussions

Login PolicyBanner.rtfd with MacOS26 Tahoe screen size issue

We have had a PolicyBanner installed on our fleet for several years. We have not had an issue with it until users upgraded to 26. When the banner pops after user login, the window is stretched to almost full screen, regardless of screen size or res

FerrisBNANew Contributor

General Discussions

What are some Best Practices for documenting your Jamf Pro environment?

Hello all,I just started with an existing system that isn’t really documented. This means I have to do a lot of jumping around to determine what something does, where it applies, and even if it is working. I want to create some good documentation f

sbuntunNew Contributor

General Discussions

iOS Shared Device Compliance failing to install SSOe profile

Anyone running into an issue with the Shared Device SSOe profile failing to install on shared iOS devices? I set up the Intune integration with Jamf Pro for both shared devices and standard iOS devices. Standard iOS devices register with Microsoft ju

roopaljainEmployee

Jamf Trust App 11.48 on iOS/iPadOS — Rollout Update

Based on your feedback and a review of the potential impact of the Jamf Trust iOS/iPadOS 11.47.0 upgrade to your fleet, we delayed the rollout to allow additional time for preparation.Jamf Trust 11.48 is scheduled for release February 25, 2026 at 9:0

FinalCutUKNew Contributor

General Discussions

Jamf Now wont deploy apps when behind a Firewall

Hi all I have a fleet of Mac Pros all sitting behind a firewall. All traffic - IPs, ports have been allowed as per the Jamf documentation. All Macs can sync and restart however apps can't be deployed or updated. Am I missing something? I even have th

dcaccavoExplorer

San Francisco Apple Admins

Please Bring Back "History" on Self Service

Every day we and our editors use Self Service to install multiple plugins (mulitple policies) - we USED to be able to know when they were all done, and how much there was left to go. Now we’re blind. I do not understand why you removed this, it’s a

dletkemanJamf Heroes

General Discussions

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to J

MarveHarriNew Contributor

General Discussions

VPP Assigned Apps asking for Apple Account sign in whenever opened

I am suddenly having an issue with JAMF deployed apps. I’m only seeing the issue happening on 3 apps that are paid for. The apps deploy properly to the iPads but are now prompting the user to sign in to an Apple Account whenever the app is opened on

YishayZExplorer

General Discussions

Automatically Allow Proxy Configuration for GSA Client on macOS

Hi everyone, I'm deploying the Global Secure Access (GSA) client on macOS using Jamf, following the official Microsoft documentation:https://learn.microsoft.com/en-us/entra/global-secure-access/how-to-install-macos-client The installation completes s

stiv_mcfaddenNew Contributor

General Discussions

Login PolicyBanner.rtfd with MacOS26 Tahoe screen size issue

We have had a PolicyBanner installed on our fleet for several years. We have not had an issue with it until users upgraded to 26. When the banner pops after user login, the window is stretched to almost full screen, regardless of screen size or res

sbuntunNew Contributor

General Discussions

iOS Shared Device Compliance failing to install SSOe profile

Anyone running into an issue with the Shared Device SSOe profile failing to install on shared iOS devices? I set up the Intune integration with Jamf Pro for both shared devices and standard iOS devices. Standard iOS devices register with Microsoft ju

thebrucecarterJamf Heroes

General Discussions

Just need a sanity check on screen lock Configuration Profile

Greetings all, We are trying to enforce screen lock time limits (which InfoSec wants), but when we do, it also enforces a particular screensaver module (which InfoSec doesn't care about in the least).  Some of our users don't like "Flurry" and w

ameethContributor

General Discussions

Lego block error when logging in

I get a Lego block icon when trying to login to a Mac on a domain. It doesn’t happen on all computers. I recently wiped a MacBook, that I could log into, however, after enrollment... now I get the Lego block icon. I can log in with other accounts.I b

bfarrellNew Contributor

K-12 EDU Admins

Forcing the Passcode to six digits for shared iPads.

I’m trying to figure out how to configure the passcode to be 6 digits instead of 8 characters, including uppercase and lowercase letters and numbers.

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