Skip to main content

General Discussions

New Topic
Login

Built for Apple Admins. Powered by you.

Real talk, real tools and real-time support from people who get it.

53,447 Topics
255,822 Replies
169,630 Members

What would you like to do?

Start a Discussion

Real answers from Apple Admins like you

Get Started

Find your way around

Feedback

Share your thoughts

Feature Requests

Submit your idea

Jamf Announcements

JNUC 2026

Join us in Kansas City for our annual Jamf Nation User Conference. Register here!

User Groups

Meet people who get it. Connect to the group that interests you!

Tech Thoughts

Customer-authored content filled with firsthand experiences, practical advice and community-driven insights.

Jamf Nation Forum

Check it out!

Start a Discussuon

Recent activity
Help others
Categories

MakiKEmployee

Jamf Educators Japan

登録リンクのご案内　Jamf Educators Japan オンラインユーザー会＜年次更新について＞

皆様こんにちは！先日ご案内いたしましたJamf Educators Japanのオンラインユーザ会の登録リンクが完成いたしました。ご登録いただくと事前にリマインダーがメールで届いたり、カレンダーに登録する事も可能になりました。是非ご参加ください。ご登録お待ちしております！https://jamf.zoom.us/webinar/register/WN_xQkuNpKYSbOkNWyTq584PA

bfarrellNew Contributor

K-12 EDU Admins

Forcing the Passcode to six digits for shared iPads.

I’m trying to figure out how to configure the passcode to be 6 digits instead of 8 characters, including uppercase and lowercase letters and numbers.

dletkemanJamf Heroes

General Discussions

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to J

jakekiserNew Contributor

General Discussions

Automatic Device Enrollment Certificate Upload Error

Unable to complete file upload. fiie contents does not match file type in Jamf when uploading an automated device enrollment token from apple business manager

m4ttj4coNew Contributor

General Discussions

Logic Pro 12 Update Issues

Morning,Anyone else experienced this issue since updating to Logic Pro 12 - We’ve got Jamf Pro at my org and currently push out Logic Pro via Apps store on Jamf which takes care of the updates and deployment to our various smart groups but since upda

stephaniemm77Contributor

General Discussions

Application Usage reports

I am trying to create a Applications Usage Reports specially for Adobe App, I have tried:To create a usage report for a group of computers based on applications, you'll need to follow these steps:First, ensure Application Usage collection is enabled:

FerrisBNAExplorer

General Discussions

What are some Best Practices for documenting your Jamf Pro environment?

Hello all,I just started with an existing system that isn’t really documented. This means I have to do a lot of jumping around to determine what something does, where it applies, and even if it is working. I want to create some good documentation f

roopaljainEmployee

Jamf Trust App 11.48 on iOS/iPadOS — Rollout Update

Based on your feedback and a review of the potential impact of the Jamf Trust iOS/iPadOS 11.47.0 upgrade to your fleet, we delayed the rollout to allow additional time for preparation.Jamf Trust 11.48 is scheduled for release February 25, 2026 at 9:0

yamaste0210Visitor

General Discussions

Error Message: The user’s Apple Account is not synced with volume purchasing. Apps cannot be assigned to this user.

We are new to Jamf Now. WE have been experiencing issues with deploying apps to some of our phones. I have tried to re-enroll it, restore the phones, re-create the blueprint and create a different blueprint. I also updated the tokens. Has anyone enc

giannspNew Contributor

General Discussions

Policies run though Self Service+ always fail, while they run from terminal.

Hello there everyone, I have come across a very weird issue lately.Any policy that I add to Self Service+ fail to run, while if I open Terminal and run jamf policy -event TRIGGER it works like a charm.The policy does not matter it if includes a packa

bfarrellNew Contributor

K-12 EDU Admins

Forcing the Passcode to six digits for shared iPads.

I’m trying to figure out how to configure the passcode to be 6 digits instead of 8 characters, including uppercase and lowercase letters and numbers.

dletkemanJamf Heroes

General Discussions

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to J

jakekiserNew Contributor

General Discussions

Automatic Device Enrollment Certificate Upload Error

Unable to complete file upload. fiie contents does not match file type in Jamf when uploading an automated device enrollment token from apple business manager

m4ttj4coNew Contributor

General Discussions

Logic Pro 12 Update Issues

Morning,Anyone else experienced this issue since updating to Logic Pro 12 - We’ve got Jamf Pro at my org and currently push out Logic Pro via Apps store on Jamf which takes care of the updates and deployment to our various smart groups but since upda

stephaniemm77Contributor

General Discussions

Application Usage reports

I am trying to create a Applications Usage Reports specially for Adobe App, I have tried:To create a usage report for a group of computers based on applications, you'll need to follow these steps:First, ensure Application Usage collection is enabled:

FerrisBNAExplorer

General Discussions

What are some Best Practices for documenting your Jamf Pro environment?

Hello all,I just started with an existing system that isn’t really documented. This means I have to do a lot of jumping around to determine what something does, where it applies, and even if it is working. I want to create some good documentation f

yamaste0210Visitor

General Discussions

Error Message: The user’s Apple Account is not synced with volume purchasing. Apps cannot be assigned to this user.

We are new to Jamf Now. WE have been experiencing issues with deploying apps to some of our phones. I have tried to re-enroll it, restore the phones, re-create the blueprint and create a different blueprint. I also updated the tokens. Has anyone enc

giannspNew Contributor

General Discussions

Policies run though Self Service+ always fail, while they run from terminal.

Hello there everyone, I have come across a very weird issue lately.Any policy that I add to Self Service+ fail to run, while if I open Terminal and run jamf policy -event TRIGGER it works like a charm.The policy does not matter it if includes a packa

emilyHall of Fame

General Discussions

Self Service+ URL Schemes

Hey folks! Dropping in for another quick Self Service+ post on how to: determine available URL schemes for a macOS app (in this example, Self Service+.app) how to map policy URLs from Jamf Pro to the new schema and have the actions load within Self

stiv_mcfaddenNew Contributor

General Discussions

Login PolicyBanner.rtfd with MacOS26 Tahoe screen size issue

We have had a PolicyBanner installed on our fleet for several years. We have not had an issue with it until users upgraded to 26. When the banner pops after user login, the window is stretched to almost full screen, regardless of screen size or res

Get Support

Get Support

General Discussions

48789 topics

Release Announcements

131 topics

Cloud Maintenance

9 topics

From Jamf

97 topics

Blog Center

115 topics

Get Connected

Get Connected

Job Board

378 topics

Events

Events

Events

220 topics

Get Engaged

There are lots of ways to make a difference with Jamf(s). See what's best for you below!

Volunteer Opportunities

8 topics

Want to write for Tech Thoughts?

Earn a cool badge and Jamf Nation Reward Bytes for your published articles. We’re looking forward to your submissions!

Submit A Blog Post

Upcoming Events

Leaderboard

Discover Jamf Heroes

Learn about our customer advocacy program that celebrates our most passionate customers.

Explore Now

Join our User Groups

Join the community to receive product updates, and share feedback.

Join Now

Explore Jamf Nation Rewards

Join the community to receive product updates, and share feedback.

Join Now

Powered by Gainsight

Terms & Conditions Cookie settings Accessibility statement

Jamf helps organizations succeed with Apple. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations.

Quick Links

Jamf Help Training & Certifications Jamf Nation Community Jamf Blog Marketplace Become a Partner Find a Partner Jamf Account

Solutions

The Jamf platform Zero-touch deployment Mobile Device Management (MDM) Application management Inventory management

Self Service Identity and access management Endpoint protection Threat prevention and remediation Content filtering and safe internet

Copyright Privacy Agreement Trust Modern Slavery Act Statement

Sign up

Already have an account? Login

Login with SSO

Login with Jamf ID

Login to the community

Login with SSO

Login with Jamf ID

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK