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Community Activity

macOS Sonoma deferral not working reliably.

I am trying to defer macOS Sonoma from showing up in Software Update. I have the deferral set for 90 days. Some Macs continue to show Sonoma in Software Update. I was using a profile that used JSON for the settings. When this profile appeared to not ...  View more

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Unable to Upload Packages

IssueI am unable to upload any packages when I go to Settings > Computer Management > Packages > + New.I click on choose file and select the .pkg file I want to upload, click save, and it will just continue to display "Uploading" without ever actuall...  View more

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iPad Set Up

I am new to Jamf and enrolling iPads for all of our students. Right now I am going in and entering the wifi password on each iPad to get it connected to Jamf. Is there a better way to do this? Can I somehow push the wifi password to the iPads in auto...  View more

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Resolved! macOS Sonoma not being blocked

Hello Everyone, Is anyone else seeing macOS Sonoma not respecting the delay within the restrictions payload?I have the delay for Major software updates set to 90 days. In addition I also have a software restriction setup for "Install macOS Sonoma.app...  View more

Screenshot 2023-09-29 at 10.47.37 AM.png Screenshot 2023-09-29 at 10.51.21 AM.png
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How do I add custom fonts to Google Docs?

Upload the custom font to your Google Drive by opening Google Drive, clicking the “New” button, and selecting “File Upload.” Choose the font file from your computer to upload it to Google Drive. Once the font is uploaded, right-click on the font file...  View more

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Mac App Store on Self Service won't install

Hello,I'm trying to install a few Apple apps (iWork suite) from the App Store via Self Service.However, on some devices it takes ages, but it will install at some pointon some devices, it will install even though self service is saying "element faile...  View more

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Invalid Message - The message could not be parsed.

I'm trying to re-enroll a device that has not checked in for some time due to the MDM Profile expiring on the device. we've tried to do a sudo jamf recon and get the following:Retrieving inventory preferences from (jamfserver)... Finding extension at...  View more

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Resolved! Black screen after erase & reinstall on Sonoma

Hi, I've had one user machine and one test machine failing to reinstall after an erase and reinstall in Sonoma 14.0 and I fully expected coming in here and realizing everyone was having it, but apparently not. We're on Jamf Pro, using Jamf Connect to...  View more

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Declarative Management Stuck Pending Issue

Hello All,I'm not entirely sure what it is used for, but the DeclarativeManagement command is stuck pending for a lot of our MacBooks. I am seeing this issue during enrollment, and also in computers that have already been enrolled. It looks like this...  View more

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Resolved! MacOS Built-in VPN client issue

We deployed a Configuration Profile with a VPN payload ever since we started using Jamf Pro to M1 Macbook Airs running MacOS 12.5 at the time the CP was deployed. Everything worked fine. Recently, we needed to add a new M2 Macbook Pro running MacOS 1...  View more

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Rapid_7 agent app

I have installed rapid7 using jamf cloud. But the application is not showing up under each user's app installed. I know on windows, you can see it from intune and also you can see the app in control panel of any windows machine.On macs, you have to l...  View more

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MAC Address retrieval from new iPads

For reasons too long to mention here, I need to acquire the MAC address from a large quantity of new iPads to allow them on a very specific network.Apple School Manager only shows serial, not a MAC.The box/labpack only shows a serial, not a MAC.The “...  View more

  • 42 Views
  • 1 replies
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