JeniA
Community Manager
Building relationships to facilitate learning. Thanks for joining us!
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Jamf Reset Stuck Signing Out
My organization uses Jamf Setup and Jamf Reset for our users to sign in with their SSO account with Microsoft Entra ID. The user will sign in with Jamf Setup at the start of their shift and then sign out at the end. However, Jamf Reset frequently doe... View more
Resolved! Why are the values in my Jamf parameters not being passed?
I created a script that prompts users to run the latest macOS update. The script works perfectly when run through a policy, so there are no issues with the overal functionality of the script. The policy is scoped only to Macs that are not yet running... View more
software update Failed Command
Any idea what this means? OSUpdateStatus - The software update request for this process was denied as another process is currently performing an operation. Please try again later. View more
PreStage Managed Local Admin account, Secure Token, Bootstrap Token and LAPS
Despite documentation that seem to indicate that Bootstrap Tokens are automatically escrowed when using ADE, it still requires an admin to log in for the first time for this to happen. In order to force it, we are using scripts during Enrollment to c... View more
PreStage Managed Local Admin account, Secure Token, Bootstrap Token and LAPS
Despite documentation that seem to indicate that Bootstrap Tokens are automatically escrowed when using ADE, it still requires an admin to log in for the first time for this to happen. In order to force it, we are using scripts during Enrollment to c... View more
Allow Sidecar through block all incoming connections
Hello, How would I go about allowing Sidecar through the block all incoming connections toggle for MacOS's firewall? I've added the bundle ids com.apple.sidecar-relay and com.apple.sidecar-display-agent to the allow list. This did let Sidecar through... View more
Full Fetch Installer Command No Longer Works!
Hi everyone,Has anyone recently tried using the softwareupdate --fetch-full-installer --full-installer-version 15.4 command—either directly or through a Jamf policy? This applies to any version, not just 15.4. I tried running it earlier today and con... View more
High Quality JAMF Contractor
We are looking for an outsourced JAMF resource that can work 20-30 hours a month, that is highly regarded in the JAMF community. Does anyone know of any organizations that have JAMF outsourcing experience? We would prefer an organization with multipl... View more
Self Service + Install working... best practice to uninstall old self service?
Hi Teams! Migrating to Self Service Plus and started testing. Created the profiles\configs and devices are getting the new Self Service Plus portal with no issues. What is proper process to uninstall self service legacy? Do I create smart\dynamic gro... View more
JAMF to track Documentation
Hi there Nation! Recently my employer asked to track what employees do on their MDM managed laptop. For example, They want to track every little thing that the employee does on their laptop whether said employee is watching Netflix, Downloading docum... View more
Premium Cloud Infrastructure Patching | May 24, 2025
On Saturday, May 24, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, sta... View more
Configuration Profiles being removed randomly on multiple devices
Is anyone else experiencing an issue where Configuration Profiles are being removed? Every morning, these profiles disappear from over 30 devices, and I can’t work out why. I’ve raised it with Jamf Support, but thought I’d ask here in case anyone els... View more
macOS login issue, after restart or lock the laptop
I have an issue in most of the mac, after enter the password it will stuck by showing loading like below image. This is happening for while restart and login or after un lock the device, to login need to do force restart the MacBooks. Does anyone fac... View more
Music City Mac Admins User Group x Workbrew
We’ve got a special lineup for April - we’ll be joined by Brandon Valentine, founding member of Nashville Software School and the first Technical Account Manager at Workbrew.️ Homebrew: How to Unite Developers, IT Administrators, and Security Profes... View more
Getting the band back together!
We may have been dormant for a while, but we're spinning things up again here. Mark's working on a great lineup for the evening of Thursday, April 24. Watch the group for the actual event as soon as we have the details ironed out. We're excited to ge... View more
Resolved! Failed to use original URL in Jamf Pro (dated 2025/4/16 HKT)
Our original Jamf Pro URL is mdm.dpmhome.com, but now it's failed to use. BTW, I have to use dpmhome.jamfcloud.com for access after your cloud service going back recovered, please let us know how can I use back mdm.dpmhome.com, thank you View more
Jamf Pro is down | Jamf Admin's jobs are at Risk
Jamf pro is down from 10 hours and there is no ETA, I hope we will be getting RCA from Jamf otherwise it would be very difficult to make management understand about this blunder. PS: The employee who did this probably getting a new job soon, I am not... View more
Jamf Outage....!!!
It's strange that I've been dealing with this for the last 10 hours, and it's been completely unprofessional View more
Jamf Pro outage party room
<3 to all the people at Jamf working to fix things. In them time, shout out to #jamfnation View more
Microsoft Auto Update - File not Found
Hi, We use Jamf to auto update Microsoft apps like Word, Excel and Powerpoint. Recently all our users are now seeing this message when Jamf updates the apps. Has this happened to anyone else and is there a fix for it? View more
