SamF
Contributor II
Building relationships to facilitate learning. Thanks for joining us!
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Apply for the 2025 JNUC Diversity Sponsorship!
Jamf is offering an incredible opportunity to attend the 16th Annual Jamf Nation User Conference (JNUC) in Denver, Colorado, from October 7–9, 2025. Through the JNUC Diversity Sponsorship program, 10 individuals from underrepresented backgrounds in t... View more
Self Service Fails to Load
Hi all, I have a new interesting development where Self Service fails to load on some student worker profiles on multi-use macbooks. It happens on newly imaged devices and new profiles that were created as well. But it is random. We do not have a spe... View more
Jamf Connect Login Failure on macOS Sequoia (14.0) — JCAuthProviderFactory.FactoryError error 0
We’ve been running into a persistent issue with Jamf Connect (v2.45.1) on devices running macOS 14 Sequoia, where login via Okta intermittently fails after a few reboots. The error we consistently see on the login window is:An error occurred. Contact... View more
Pointless administrator prompt when forgetting wifi settings?
Hello, Experiencing a strange issue and was wondering if the community have seen this before. We run our users as Standard users, no admin access. We use a script to enable certain permissions, including printer management and wifi management. On a s... View more
How can I download MacOS 15.5 Pkg
The devices that I am managing Shows as MacOS 15.3.1 and shows as up to date. I don't have any restrictions on MacOS update. somehow users are unable to see any new MacOS update? When I try pushing the update through Software update, it's failing. po... View more
Resolved! MUT alternative ?
Hello, Since MUT no longer works with a JSS instance using SSO authentication, do you know of any alternatives, please? I admit I'm a bit uncomfortable with API scripts. I need to create a static group with more than 500 devices thank you View more
Inquiry on Disabling Web Filtering on Forticlient VPN (Jamf Security Cloud incompatibility)
Hello, I would like to know if you know how to disable Web Filtering on Forticlient VPN, please? Indeed, we use Forticlient VPN in my company. We need to install a configuration profile to set up the Filter Socket; otherwise, without it, the user get... View more
Jamf Protect - Full Disk Access
Good Morning. I am a new Jamf Administrator. We have managed to get everything up and running for the most part. The only thing I am seeing is that when Jamf Protect is installed it does not appear to have been granted full disk access in the Privacy... View more
App Layout app icons blank
Web Clips were configured in profiles, but no IPads were getting the Webclips. when I went into the webclips profile, it shows that the iPad has this installed. After going through a thread, I found that the App layout was configured without webclips... View more
macOS Dock empty after enrollment
Earlier I got a blank Dock in macOS after enrollment if I waited to long during the steps of macOS setup with account creation and everything. But now I get it most of the time. The only icon showing in the Dock is Finder.Anybody been having the same... View more
How does Jamf retrieve the installation count, usage duration, and user information of Office
I would like to ask a question: How does Jamf retrieve the installation count, usage duration, and user information of Office software? View more
Block login to iCloud
Hi, is there a way to block the iCloud login on Mac? My users are not allowed to log into their apple account with their work Macs, so I want to block the access completely. Thanks! View more
Self Service won't up in one account on computer
I have a computer that we created the user account with Jamf Connect. Once in the user account, we can't open self service. I removed self service and reinstalled it with Jamf policy command. It still won't open. To clarify what I mean but not openin... View more
Computer names getting added to /etc/hosts file.
We have noticed that on some of our Macs the computer's name is getting added to /etc/hosts. This isn't having any negative effect on the operation of the Mac, but it does cause an issue with Tanium which queries the computer name as part of its data... View more
Jamf Connect + Entra ID + PTA: Password Expiry Issue & Change Password URL Behavior
Hi everyone, We are currently using Jamf Connect integrated with Entra ID, and our environment is configured to use Pass-through Authentication (PTA). This means user passwords are validated directly against our on-premises Active Directory (AD). The... View more
Will Jamf Self Service+ ever be automatically installed?
I like Jamf Self Service+. It's a clean interface. Currently I don't see a way to rename it like the current version of Self Service. We rename Self Service to Software Center to make it familiar to those that go between Windows and MacOS. Also, whil... View more
Managing Remote Macs at Scale
If you were an organization that deployed remote Macs using a MDM profile and a local admin account for the first technician setting it up. And then a second local admin account for the user it is assigned to. How would you change this to be more sec... View more
Behavior of Jamf Connect When AD Forces Password Change
We recently tested a scenario with Jamf Connect and Active Directory where we enabled the "Change password at next login" flag on the AD user account. Here's what happened: I was logout of Jamf Connect and on the Self Service+ UI, I noticed the statu... View more
Assign new owner via API
I've been following the directions as per https://school.jamfcloud.com/api/docs/#api-Devices-Assign_owner and PUT to https://{yourDomain}.jamfcloud.com/api/devices/:udid/owner with all the relevant information but no matter how I send the request wit... View more
June 2025 Meetup
Come join us Wednesday June 18, 2025 for our next Dallas Apple Admins meetup. We will have pizza and beverages as always, and we'll have some good conversation. Toytota Connected, 5905 Legacy Dr Ste. 210, Plano, TX 75024 More info, including driving ... View more
