rabbitt
Contributor
Community Activity
macOS Sonoma deferral not working reliably.
I am trying to defer macOS Sonoma from showing up in Software Update. I have the deferral set for 90 days. Some Macs continue to show Sonoma in Software Update. I was using a profile that used JSON for the settings. When this profile appeared to not ... View more
Can Safari web apps (Sonoma feature) be deployed to other Apple devices?
Hi,I'm trying to experiment with deploying Safari web apps to other devices for an IT environment.I can create a package of a Safari web app on my personal MacBook, and repeatedly deploy the package to my personal MacBook without issue. The Safari we... View more
Unable to Upload Packages
IssueI am unable to upload any packages when I go to Settings > Computer Management > Packages > + New.I click on choose file and select the .pkg file I want to upload, click save, and it will just continue to display "Uploading" without ever actuall... View more
iPad Set Up
I am new to Jamf and enrolling iPads for all of our students. Right now I am going in and entering the wifi password on each iPad to get it connected to Jamf. Is there a better way to do this? Can I somehow push the wifi password to the iPads in auto... View more
Resolved! macOS Sonoma not being blocked
Hello Everyone, Is anyone else seeing macOS Sonoma not respecting the delay within the restrictions payload?I have the delay for Major software updates set to 90 days. In addition I also have a software restriction setup for "Install macOS Sonoma.app... View more
How do I add custom fonts to Google Docs?
Upload the custom font to your Google Drive by opening Google Drive, clicking the “New” button, and selecting “File Upload.” Choose the font file from your computer to upload it to Google Drive. Once the font is uploaded, right-click on the font file... View more
Mac App Store on Self Service won't install
Hello,I'm trying to install a few Apple apps (iWork suite) from the App Store via Self Service.However, on some devices it takes ages, but it will install at some pointon some devices, it will install even though self service is saying "element faile... View more
Sharing unexpected inventory issue - Edge Version reporting wrong string
Yesterday a CVE was released indicating a high-risk vulnerability within most browsers - CVE-2023-4863. During my creating a report to check to make sure my Edge versions were getting patched (needed to filter out active workstations which Patch Mana... View more
Invalid Message - The message could not be parsed.
I'm trying to re-enroll a device that has not checked in for some time due to the MDM Profile expiring on the device. we've tried to do a sudo jamf recon and get the following:Retrieving inventory preferences from (jamfserver)... Finding extension at... View more
New install on macOS Sonoma, request new password but won't accept it
Our company recently installed Jamf on our Mac. Me and some colleagues on Sonoma are locked out of our accounts because a new password is required but the password is not accepted. In short:No Jamf installed. All is well.Upgrade to Sonoma. All is wel... View more
Displaylink "an error occured while running this policy"
Hey everyone, we are using Displaylink in our Jamf environment and set it up via the guide from synpatics. (https://support.displaylink.com/knowledgebase/articles/1965404-how-to-deploy-displaylink-macos-software-with-jamf)Now to the problem: Around 8... View more
Resolved! Black screen after erase & reinstall on Sonoma
Hi, I've had one user machine and one test machine failing to reinstall after an erase and reinstall in Sonoma 14.0 and I fully expected coming in here and realizing everyone was having it, but apparently not. We're on Jamf Pro, using Jamf Connect to... View more
Switch off wifi over Jamf Teacher for App "TI Nspire CAS"
Hi AllCan anyone tell me, why is isn't possible to switch off the wifi for the App " TI Nspire CAS" over Jamf Teacher and for the App "GeoGebra" is it possible. Because the Apps need the "Guided access" to start Exam mode.Is this a matter of an App d... View more
Mac Software Update via MDM command not working after JAMF upgrade
Hi all,We've recently upgraded our test JAMF on-premises instance from 10.48 to 10.50 - which means management account password became randomised (it wasn't before).Previously, we were using same account as management one with the same password in Pr... View more
User Setting „Don't apply Teacher restrictions“ does Not work!
Unfortunately, the user setting mentioned above does not work. This user's devices are placed in audit mode when restrictions are placed (e.g. Single-App-Mode). View more
Declarative Management Stuck Pending Issue
Hello All,I'm not entirely sure what it is used for, but the DeclarativeManagement command is stuck pending for a lot of our MacBooks. I am seeing this issue during enrollment, and also in computers that have already been enrolled. It looks like this... View more
Resolved! MacOS Built-in VPN client issue
We deployed a Configuration Profile with a VPN payload ever since we started using Jamf Pro to M1 Macbook Airs running MacOS 12.5 at the time the CP was deployed. Everything worked fine. Recently, we needed to add a new M2 Macbook Pro running MacOS 1... View more
Sonoma - Can't Unlock Mac after Sleep or Screen Saver
I am seeing this issue with Macs running Sonoma and Connect 2.27.0. I am not sure if Connect is actually causing this but it is currently my prime suspect.What is happening is this. The Mac boots up, asks for a PW to decrypt the drive and then opens ... View more
Rapid_7 agent app
I have installed rapid7 using jamf cloud. But the application is not showing up under each user's app installed. I know on windows, you can see it from intune and also you can see the app in control panel of any windows machine.On macs, you have to l... View more
MAC Address retrieval from new iPads
For reasons too long to mention here, I need to acquire the MAC address from a large quantity of new iPads to allow them on a very specific network.Apple School Manager only shows serial, not a MAC.The box/labpack only shows a serial, not a MAC.The “... View more
