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Hi everyone, I’m currently exploring the possibility of deploying Jamf Connect in our organisation. I have setup the SSO in Jamf Account to point to our EntraID tenant and it’s working fine to login users in both Jamf Account and Jamf Pro Cloud. All the documentation seems to suggest that I need to configure another app in Entra ID to allow Jamf Connect to authenticate users but since Jamf has introduced the Jamf Account OIDC SSO to try and harmonise things, I’m wondering if I can just point Jamf Connect at that rather than creating a new app. Can this be done or am I misunderstanding how the OIDC SSO connection works in Jamf Account? Thanks,Kieran
Hello,We are transitioning part of our fleet from AD binding to jamf connect; however, we have hit an odd snag. In the past, we'd be able to just install jamf connect and once the user logged in, it would demobilize their account and sync with their entra credentials. With this new batch with JC 2.37, the accounts become Local, however they then get locked. When a user tries to log in with Entra SSO, it loads, looks like it has accepted the credentials but then just returns to the login screen. It does not accept any password with local login aswell. One thing to note, the devices are not on premise when the change takes place, if that has any effect. If anyone has seen this and has a fix, it would be much appreciated. -Jack
Hello All,We’ve just started to implement Jamf Pro in our company. Nearly all configurations are completed except sending compliant information to Microsoft Intune. We have to do this because we’re using Azure (Entra) Conditional Access rules in our company. If a macOS device is not compliant it cannot reach internal company resources. Just a simple rule. Steps CompletedJamf <> Intune compliance partner connector connected successfully. Microsoft Device Compliance configuration policy prepared in Jamf Policies -https://learn.microsoft.com/en-us/intune/intune-service/protect/jamf-managed-device-compliance-with-entra-idProblem SummaryAfter enrolling to jamf, we are trying to sign in to Company portal and jamf compliance popup appears. Then we are entering our user account details again but somehow Microsoft login page shows that “get app”. It behaves like Company Portal is not installed. Briefly some of our computers are being Compliant without any problem, but some of others canno
Hello,I'm currently working on implementing Autonomous Single App Mode (ASAM) on macOS and have been following the official Apple documentation: ASAM Overview – Apple Developer ASAM Deployment Guide – Apple Support I've configured and deployed the ASAM profile to a Mac using Jamf, but unfortunately, the target app does not launch automatically, and the system does not appear to enter ASAM as expected.Here is the profile I’ve been using: <plist version="1.0"><dict> <key>PayloadContent</key> <array> <dict> <key>PayloadType</key> <string>com.apple.asam</string> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadIdentifier</key> <string>com.test.lockscreenapp.asam</string> <key>PayloadUUID</key> <string>c324fd3e-d98a-4ea8-818a-5991024cddd0</string> <key>PayloadDisplayName</key> <st
I was not going to be able to go to JNUC 25 on my own and my job doesn’t have the resources to send me. Today I found out that I have been awarded the “JNUC ‘25 | Diversity Sponsorship”. Being a newer JAMF Pro Admin, I am incredibly stoked to have been giving this opportunity!! I just wanted to put this into the universe so I could connect with some folks before the conference. I would also love to connect with any other Scholarship recipients.Can’t wait to meet you all!!!
I am attempting to import a new VPP token that I have downloaded from Apple business manager. Every time I try to do this, I get an error saying "The file received was not valid". I have tired using a different web browser. I have rebooted Jamf Pro, and I rebooted the entire Ubuntu server VM. The Jamf Pro server log does show an error at the time I attempted to import the token. I have an open case with Jamf for this, but if anyone knows how to solve this, that would be wonderful 😊
Setting up some new M4 airs. Made a mistake after enrollment with the account that was created so decided to wipe and start over. Ran the Wipe command and instead of what I’ve seen with previous devices this one when to activation and then Recovery so that the macOS has to reinstall. Is this expected with M4’s?? The M2’s went to activation and then right to setup.
On June 24th, I attended Jamf Nation Live in Munich – and I'm still buzzing with excitement.Jamf has once again demonstrated why it is considered the leading provider in the Apple enterprise environment. I found the new developments around Jamf Pro particularly exciting, including improved integrations with Microsoft Entra ID, automated compliance checks, and even closer integration with Apple Business Manager. For businesses, this means less manual work, greater security, and easier scalability. Above all, the new self-service features give IT teams more control while giving end users more flexibility—a real productivity boost. In addition to the technical innovations, the exchange with the Apple Admin Community was the real highlight for me. I saw many familiar faces and made new contacts. What always impresses me is the exceptionally open and helpful atmosphere in the Apple world. People share scripts, best practices, and solutions without any sense of competition—that's really uni
HI Jamf Nation,I was wondering if there is already a Jamf Group dedicated to Mac admins in the LATAM region. I might have missed it, or perhaps it hasn’t been created yet. If it doesn’t exist, I’d love to explore how I could start one to help foster conversations and collaboration among admins based outside the US and APAC.Thanks again for all your support, and best of luck with the new Jamf Nation experience.
A lot of machines recently asked for the update of Slack helper tool.Is there a way to stop it from happening?Thank you!
Getting kicked out of Jamf Pro server. If you are experiencing a similar issue here is my ticket number: 19843077 After enabling the SSO I am getting kicked out of the Jamf server multiple times daily.Behavior:clicking on a link presents signed out pageoractively browsing a page and presented singed out pageBrowser:SafariChromeOS: 15.4 (scheduled the update for later in the week)
I’m struggling, we’ve got a policy that disables uninstalling apps and system apps, and we have a policy that enables uninstalling apps and system apps.I’ve confirmed the Disable policy was removed from the device and the Enable policy was installed. I’ve confirmed no other applied policies are affecting those toggles (“remove apps” and “remove system apps”)For some reason, the device still won’t let us uninstall apps. What am I missing? We’ve restarted the devices and still no luck.
I uploaded the Protect plan to Jamf Pro configuration profile. I was wondering if Protect also works on devices? I tried to upload the same file to the devices but it ends up failing. If there is any documentation for deploying to devices, please point me to it!
I’ve got a weird issue with MS Defender Configuration Profiles applying/Un-applying intermittently. As part of our enrollment process we install MS Defender and apply Configuration Profiles. This has been working fine for close to 12months.Now for some reason even though the Configuration Profiles are still applying (You can see them in Device Management). The configuration doesn’t always apply even when it does apply the settings can stop taking affect shortly afterwards.Device Management still has the Configuration Policies applied.I’ve tried downloading fresh configurations, onboarding etc. from Microsoft with exactly the same result. Has anyone else seen this?
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