Skip to main content

freezing when trying to join or start meetings

  • January 24, 2025
  • 1 reply
  • 79 views

Forum|alt.badge.img+1

Hi all,

After recently pushing out an update to Microsoft Teams via JAMF on multiple Mac devices, several users have reported the app crashing immediately upon opening, or freezing when trying to join or start meetings. In some cases, Teams becomes unresponsive, requiring users to restart their machines to regain functionality.

Has anyone else faced similar issues after a Teams update on macOS? If so, what troubleshooting steps or solutions have worked for you?

 

Best Regard,

Amy

 

1 reply

Shyamsundar
Forum|alt.badge.img+13
  • Jamf Heroes
  • January 24, 2025

try running the teams reset 

Teams Reset Package