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DennisMXContributor
asked in General Discussions
Parallels deployment

Hi, We are using Jamf to deploy Parallels to certain users.I guess that starting from Catalina it stopped working, it just fails. Installation failed. The installer reported: installer: Package name is Parallels Autodeploy Packageinstaller: Installing at base path /installer: The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “ParallelsDesktop-15.1.1.pkg”.) When performing a manual install it asks for Downloads, Desktop and Documents access.Using the PPPC tool i've uploaded that config, but when opening it. The Documents access is not shown and cannot add it either.Could this be the issue? Anyone else having this issue?

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SlipStream
SlipStream
SlipStreamJamf Heroes
posted in General Discussions
Parallels Desktop 26 Deployment

Parallels Desktop 26 was recently released, but whilst attempting to deploy it to users using Jamf Pro I quickly identified that the traditional deployment method which Parallels are providing using their deployment package does not work beyond Parallels Desktop 20. And as Jamf also don’t provide an App Installer for Parallels Desktop 26, this lead me to look at alternative deployment methods. The result is that I have created a scripted process whilst will download & install the latest version of Parallels Desktop 26, then a license key is also fed into the script, the activation of Parallels Desktop 26 will also be performed. Below is the script that I want to share incase any other Jamf Pro admins are stuck with trying to deploy Parallels Desktop 26. #!/bin/bashcd "/Library/Application Support/JAMF/tmp"# Update variables. These shouldn't need to change for each update dmgName="ParallelsDesktop.dmg" dmgLink="https://link.parallels.com/pdfm/v26/dmg-download/?experience=enter_key"

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SlipStream
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user-LtemxrpIcqVisitor
asked in General Discussions
Researching Jamf Connect 3.0 – Looking for Recommendations

Hi AllI'm currently conducting research on Jamf Connect 3.0 as part of a project at work. I'm looking for any recommendations, insights, or resources regarding: How Jamf Connect 3.0 works Best practices for deployment Compatibility with existing systems (macOS versions, identity providers, etc.) If you've had any experience with it or know of helpful documentation, I'd appreciate any input you can share.Thanks in advance!

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pbenware1
pbenware1Valued Contributor
asked in General Discussions
Jamf Cloud web session timeout change?

Hey All,Is it possible to change the timeout on a Jamf Cloud console session?We're on Jamf Cloud 10.42 using SSO to login to the console, if that matters.The main issue (among others), is that when performing a GSX lookup, the web session usually times out before the look up finishes.We have ~1400 workstations which takes at least 10-15 minutes to update, but more often than not results in a session timeout.  I've tried creating a SMART group where there is no Warranty info for the device, but the only options are Warranty Expiration is before/after or within a certain # of days.It does seem as though if I open a new JSS tab in the same browser window and work in there while the GSX lookup is ongoing in the other tab, that the GSX lookup session will not timeout.I did check the SSO settings, but it only has a Token expiration time, which is not what I'm looking for. Thanks for any thoughts.Phil

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kehanopni
asked in General Discussions
Auto Device Enrollment

Hello my boss wants me to help setup auto drive enrollment for our devices in my org i never done anything like this before but i’ve been doing some researchand i am confused on the whole jamf connect, we have a prestage enrollment created when computers are added to the group that will put them through the auto deployment which has been giving us issues for a while nowmy boss wants me to upload a jamf connect pkg file to the enrollment packages section on our prestage enrollment but i dont know how to do thatany help and advice on auto device enrollment within jamf would really help.

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Chubs
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jonrosContributor
asked in General Discussions
Problem with simple smart computer group

Sometimes you ask your self if you’re thinking right or not. But in this case I’m rather sure my thinking is correct but Jamf doesn’t understand or doesn’t work correctly. :)I’m make a smart user group that lists all computers with architecture type arm64 and with some exclusions. Se bellow. Without the exclusions it gives me 929, with the exclusion it should give me 918 but gives me the same as without exclusions.Am I thinking wrong or is something wrong with Jamf???  

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Chris_Hafner
mhend1982
mhend1982Jamf Heroes
posted in General Discussions
When did you know it was time to leave your current employer....

Are you doing work that excites you? Are you still learning and growing?These aren't easy questions to ask, but they're critical for a fulfilling career. The truth is, sometimes the most courageous thing you can do for your professional life is to recognize when a role or company no longer serves you.Don't be afraid to listen to that quiet voice telling you it's time for a change. It's not a sign of failure, but a sign that you've grown and are ready for the next challenge.Your career is a journey, not a prison. Have the courage to build the one you truly want.What was a sign that told you it was time to move on?Please share your experience in the comments. I am curious. 🤔

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mvu
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bryancowieNew Contributor
asked in General Discussions
Google IDP attributes not mapping from Clever IDM

We’ve run into an incompatibility between Clever IDM that rosters/creates our Google student accounts from SIS data and Jamf cloud IDP. I am trying to fill data from Google attributes (Job Title “title”) into the “position” field within Jamf. My mappings are correct. Clever IDM writes these attributes into Google with a customType of “CleverIDM”, but Jamf only looks for entries with no customType.Example: "organizations": [ { "customType": "CleverIDM", "department": "Mathews High School", "title": "IMM1" }, { "customType": "", "title": "IMM1" } ]Any one have any options or have you ran into this before?Can Jamf use department/title where customType = "CleverIDM"?If not, could Jamf match on another attribute, such as employeeID using customType?

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Chubs
ChubsJamf Heroes
posted in General Discussions
Home assistant users

Anyone in here HA users?  How many of you all are using all local calls without any need for internet?What kind of cool stuffs are you doing?  I know this isn't JAMF related (per se - although you can do some pretty cool things with API and home assistant….maybe integrate things with JAMF instead of leveraging Routines?).Anyways, just curious of how many folks in here are home nerds as much as corporate nerds 😄

368
AJPinto
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YrchNew Contributor
asked in General Discussions
Jamf Class Assigner - Can't assign teacher to device

Hello everyone, i did a test run for the jamf Class Assigner yesterday. After going through the steps in the documentation i got the app running in teacher and student mode.   But even though the teacher ipad is assigned to a teacher user (including managed Apple ID loged in on the Teacher device) i get "Teacher not assigned to device" displayed in Class Assigner.   i built a manual class in jamf school with a user assigned as teacher and tried importing a class from ASM with teacher and student rolls defined, same error.   Any help would be appreciated.

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Peter Vendlegård
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ITRAGVisitor
asked in General Discussions
Jamf Pro Commands not initiating

Hello,we recently have the problem that the commands coming from Jamf Pro are stuck on the “pending” status. Not too long ago i tried to unmanage an iphone, which worked. But now its not possible to unenroll or to initiate commands in general without them being pending.Thank you in advance, i will put a screenshot of the problem as an example.Kind regards,Siraj 

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Chubs
mvu
mvuJamf Heroes
asked in General Discussions
Regex for macOS 26 and iOS 26

From @talkingmoose Many thanks again! • Regex looks for all Mac models compatible with macOS 26 Tahoe. May not be up-to-date with newly released models. https://gist.github.com/talkingmoose/3340d122ffd6b4fccb5f1319b7067f73• Regex looks for all iPhone, iPad, and Apple Watch models compatible with iOS 26, iPadOS 26, and watchOS 26. May not be up-to-date with newly released models.https://gist.github.com/talkingmoose/8626115822ca9f81463dd4e9e902ff9a

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ThomM
SteveWalker
SteveWalkerContributor
posted in General Discussions
Unaccounted for Macs

I’m wondering how others approach Macs that have become unaccounted for, lost or stolen?We have a fleet of approx 1500 - many that were purchased before any of the stuff currently involved in managing them were working for our organisation.Sometimes I’ll come across a Mac that is still checking into Jamf, but we have no record of who it belongs to and whether it was legitimatly bought-out or not.Othertimes we have Macs that have just been plain stolen.There’s another scenario on top of this where I’ll encounter Macs that check-in, so can seemingly run Policies but aren’t doing an inventory update, and won’t run Management commands. (the Wipe Computer command being one I’d find quite useful in particular)With that in mind, I put together a script to install a launch daemon that launches a script that agressively notifies the user that the device belongs to our org, and to contact our helpdesk - it blocks the screen out to the point the device becomes unusable. I am yet to deploy it thou

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AJPinto
jarrahf
jarrahfVisitor
asked in General Discussions
Apple TV WiFi Stuck in Single App Mode

Hey All,We’ve been using a fleet of WiFi Only Apple TV’s as digital signage in single apple mode, we changed the configuration profile, and this appears to have disconnected all of them, while keeping them stuck in single app mode. Is there a way out of this? Kind Regards,Jarrah

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Chubs
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FwatsonNew Contributor
asked in General Discussions
macOS Update Suddenly Failing, "You must be root to do this"

I’ve been running a script in our labs for the last couple of years to do macOS updates after caching the installer onto devices, the script is this:/usr/bin/su -l ladmin -c "echo ADMINPASSWORD | /Applications/Install\ macOS\ Sequoia.app/Contents/Resources/startosinstall --nointeraction --agreetolicense --forcequitapps --user ADMINACCOUNT --stdinpass"This has worked perfectly fine, and continues to work on our iMacs and Mac Minis, but when I’ve tried to update our MacBooks from Sonoma to Sequoia I’m being met with this bizarre message:Result of command:Error: You must be root to do this…I don’t understand this at all, because as far as I was aware everything the Jamf binary does is already run as root. Is anybody able to shed any light as to why this is failing please?Much thanks!

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Chubs
LaSagesse
LaSagesseContributor
asked in General Discussions
Managed Apple ID and AppStore

Hello everyone, teachers use the Managed Apple ID but cannot download applications in the AppStore, the only apps that can be downloaded are the same as those from the selservice. Do you know a solution so that teachers managed Apple IDs have more possibilities? I use JamfPro, Thank you

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LaSagesse
filinovak
filinovakNew Contributor
asked in General Discussions
Managing Safari browser iPadOS 26 (DDM)

I read somewhere that with iPadOS 26 we will have an option to manage Safari like set Bookmarks and other staff. Unfortunately when i want elaborate this more further i am not able to find any offical documentation from Apple or from Jamf on this topic. Has anybody experience with this? Does Jamf already implemented into console tools to manage Safari via DDM?

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Chubs
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maxwolfNew Contributor
asked in General Discussions
Can Safari web apps (Sonoma feature) be deployed to other Apple devices?

Hi,I'm trying to experiment with deploying Safari web apps to other devices for an IT environment.I can create a package of a Safari web app on my personal MacBook, and repeatedly deploy the package to my personal MacBook without issue. The Safari web apps are typically installed to ~/Applications, but I can install to the system /Applications folder, or even to a place like the user desktop, and it will work. The app will also work for different users on my personal MacBook.When I install the package to another computer, there is a pop up saying that says "You can't open the application because it may be damaged or incomplete."Are Safari web apps hard locked to a device, from something like associating the web app with hardware identifiers? Could changing the web app or an associated plist with the web app via a script resolve this issue, or do web apps have to be manually created per user? Or more importantly, does anyone know if Jamf will support creation of Safari web apps via Jamf

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paul_r
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dbeachyVisitor
asked in General Discussions
Students are prompted to re-enter Google password upon opening the iOS mail app on managed ipads

We manage our ipads using Jamf Pro. We load the students google email accounts onto the device using a Jamf configuration profile with the Google payload.  The mail account will appear on the device (ipad iOS mail app) and prompt user to enter google password.  The user enters the password and the iOS mail app will display the students google email.  However,  several times through out each day, the iOS mail app will stop displaying google email and prompt user to re-enter their google password.   After re-entering the google credentials, the Mail app will not always start working again.    I have had Jamf support review our config file with the google payload - they said it is set up correctly.  I have contacted Google and they said that it is a Jamf issue.  Has anyone else experienced this issue?  How did you resolve it? thanks.

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Chubs
BCPeteo
BCPeteoContributor
asked in General Discussions
Deploying Sophos Endpoint per macOS profiles

How are people deploying Sopho's endpoint per macOS profiles? Are you creating smart groups for each OS and then assigning them to Sopho's endpoint profile for that OS? What happens when a user upgrades to another OS, do they get popups when old profile removes but does not have the new profile yet?

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Stuart_P
Stuart_PContributor
asked in General Discussions
Intermittent login issues on macOS 15.1.1

Hi,We're starting to see a number of cases being raised internally about some of our Macs (all on macOS 15.1.1) having intermittent login issues.  Our devices are bound to AD and our users have been logging on fine for some time but now we're starting to get issues.  Sometimes the logins are fine.  Sometimes they take ~10 mins and sometimes they appear to stall completely (waited over 2.5 hours in testing) even on the same device.  The login screen appears to freeze (the time doesn't change) and you eventually get the spinning beachball.  SSH is still working and you can run a "jamf policy" successfully.  "Screen Sharing" reports that the user who has attempted to log into the device is the active user when you connect.Can anyone share some tips as to how we would start to investigate this sort of issue let alone resolve it???ThanksStuart

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Stuart_P
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cricri_macNew Contributor
posted in General Discussions
Retrieve the Bundle ID of a macOS Application with a Simple Drag and Drop

I created this small application to make it easier to retrieve the Bundle ID of a macOS app.Simply drag a .app file onto its icon in the Dock to display the app’s unique identifier and easily copy it to the clipboard.The link below includes both the AppleScript source code and the compiled, ready-to-use application.https://www.dropbox.com/scl/fi/74iqhkbs7cd7nfhi0fsn9/Bundle-ID-Droplet.7z?rlkey=a2kldrolexvix16z6hluvjpar&st=n999z5tv&dl=0Hopefully, this can help someone.

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snehapatil
snehapatilNew Contributor
asked in General Discussions
Jamf API response

I wanted clarification on what HTTP response status code Jamf Pro will return if I call the /api/v2/mobile-devices endpoint when I only have a Jamf Computer license, and similarly, what status code I will get if I call the /api/v1/computers-inventory endpoint when I only have a Mobile Devices license.

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snehapatil
marcoschiav1
marcoschiav1New Contributor
asked in General Discussions
Sync removed computer from Jamf Pro to Jamf Protect

Hi all,we just configured Jamf Protect, and it seems that the Macs removed from Jamf Pro were not removed automatically from the list on Protect.Is there a way to automatize the offboarding, or the only solution is to remove a device manually from both?Thanks,

345
Mike McGlone
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infrase2020Contributor
asked in General Discussions
Known Wi-Fi Networks Disappearing

Hi, We have had quite a few calls into our service desk recently where users are unable to connect to known networks. Upon further investigation it appears that all known networks have disappeared from the device however the profile is showing as installed on the management profiles.    The workaround is to exclude them from the configuration profile and then re-add them which solves the issue, but this is becoming a bigger issue.   Has anyone been able to resolve?    Thanks Ashley

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JennyXJ

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