05-16-2021 11:52 PM - edited 07-13-2021 10:01 PM
Company: CompNow
Department: Engineering
Location: Alexandria, NSW, Australia
ExternalURL: http://www.compnow.com.au
Summary
CompNow is looking for an experienced Mac focused Systems Engineer in Alexandria. This role focuses on assisting our clients onsite with all things Apple related.
Job Description
Imagine working in a company where the people are down to earth and rewarded for achieving great things. The business is established, high tech, innovative, kicking goals and excelling at customer service. The onsite System Engineer will assist our customers with Apple related issues such as troubleshooting in all aspects of macOS/iOS devices.
The Systems Engineer position will be required to perform installation, configuration, and integration of Apple products. Jamf Pro knowledge is required
Responsibilities
Every day will bring exciting new challenges for you. You will be providing services across multiple vendor/vertical technologies, with a focus on delivering excellent Apple technology-centric services.
The range of vendors/technologies includes (but not limited to): Apple, Microsoft, Jamf, VMware, Veeam, Sophos (Endpoint/Antivirus & XG Firewall), Cisco/Cisco Meraki, HPE/Aruba, and ConnectWise
You will handle escalations from level 1/2 engineers, attend regular visits for high value managed service and prepaid support engagements and deliver project engineering services (design and implementation).
Qualifications
We are seeking an enthusiastic, self-motivated Apple Systems Engineer. If you have basic troubleshooting skills with the macOS operating system and would like to expand on this knowledge this could be the Job for you. You will be assisting our service desk staff as well as assisting our customers onsite with technical issues. Knowledge using MDM would be advantageous.
Company Description
Imagine working in a company where the people are down to earth and rewarded for achieving great things. The business is established, high tech, innovative, kicking goals and excelling at customer service.
Welcome to CompNow. Our customer offering is broad and includes many exciting specialist areas. Our values are real. Our people are remarkable. We work as a family and genuinely support each other.
Through this process we have built our business into an award-winning systems integrator with a national footprint; Adelaide, Brisbane, Cairns, Melbourne, Perth, Sydney.
What it’s like to work with us... When you join our team, your skills and ideas will be welcomed. Your contribution is key to our success. We make a point of keeping our skills current and increasing our impact. Your manager acts as a mentor to help guide you and your career.
Benefits on offer...
A free holiday on your birthday Employee discounts for IT Equipment Free parking onsite Career development, training designed for you
How to Apply