Jamf Expert

rocketman
New Contributor II
New Contributor II

Company: Rocketman

Department:

Location: Remote

ExternalURL: https://www.rocketman.tech


Summary

We need a Jamf Expert!

Job Description

We're looking for a Jamf Expert to take lead on clients' cloud-hosted Jamf Pro environments. Clients range from schools and non-profits to SMB and Fortune 500 companies. Learn the ropes to managing enterprise clients at this fast growing Apple-based MSP!

Responsibilities

Sales

  • Impress prospects with your vast knowledge as a Sales Engineer
  • Meticulously assess a prospect’s environment through a Jamf Pro Health Check
  • Craft an elegant Project Roadmap and consultative Proposal to address client needs

Projects

  • Lead update meetings with client stakeholders about the progress of time sensitive projects
  • Lead whiteboard sessions about the technical aspects of a specific project
  • Collaborate with our team to build an incredible Jamf Pro server that brings clients to a Rocketman Approved state
  • Implement change management procedures

Maintenance

  • Provide Tier 3 support for Jamf Pro
  • Collaborate with the client’s Help Desk to automate solutions and create quick fixes in Self Service for common user issues
  • Meet regularly with stakeholders to ensure all their needs are met
  • Proactively maintain client’s servers based on macOS and Jamf updates
  • Build custom scripts and solutions to aid in managing all our client’s environments
  • Collaborate with other Rocketman engineers to develop elegant solutions for complex issues

Qualifications

Required Qualifications:

  • Jamf 300 certification
  • Bash scripting experience
  • Jamf API Experience
  • Knowing Jamf Pro inside and out, including: Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, Jamf Integrations with SSO, LDAP, Could Identity Providers and SMTP
  • Up to date knowledge of latest Apple best practices
  • Self starters will thrive. This remote role is designed to have significant autonomy once trained.
  • Ability to establish and maintain effective working relationships with coworkers.
  • Strong written and verbal communication skills, both internally and externally with organizations.
  • Strong Internet capabilities and a controlled work space for video conferencing both internally and externally
  • Comfortable with ‘Work From Home’ remote etiquette such as managing noise and backdrops during Zoom calls, and collaboration using Slack and G Suite, etc.

Preferred Qualifications:

  • Jamf 400 certification
  • Python experience
  • Swift, Java, C++, and other coding experience a plus
  • Okta experience a plus

Company Description

Rocketman is a Jamf-based MSP that works remotely with clients to setup advanced, industry standard workflows that meet security standards and save time and money. Our business revolves around the Jamf Experts that make it happen!

How to Apply

Email your resume to our Lead Engineer (and Founder) Chris Schasse: chris@rocketman.tech

Looking for a Jamf Managed Service Provider? Look no further than Rocketman
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