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Question

CS3 Install Error

  • May 20, 2008
  • 5 replies
  • 4 views

Has anyone seen this error while using the new Adobe CS3 installers with
Casper?

Error: Adobe Installation Error: Unable to complete the silent workflow
(Exit Code 7).

This error has happened on both Illustrator and InDesign from a CS3 Design
Professional Disk image. I am currently trying to install it on a Mirror
Door G4 running 10.4.8.

I have tried installing it a few different ways... Locally on the box using
Casper remote as well as on a different box using Casper remote while the
workstation is sitting at the login window.

Any ideas?

---<o><o><o>---
Jesse Almanrode
'Sr. Systems Specialist'
MIS Technical Services
Cabela's Inc.
308-255-2625
jhalmanr at cabelas.com

5 replies

  • May 21, 2008

Yes I have, it's when parts of CS3 exist prior to installation. Usually
caused by Acrobat 8 as it isn't installed using the cs3 installer


  • May 21, 2008

I've seen this too. I had to remove all traces of the existing Adobe apps in order to intall the complete CS3 suite including Acrobat.

Wylie


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  • Contributor
  • September 4, 2008

Anyone else get this:

/usr/sbin/jamf is version 6.01
Executing Policy Adobe Creative Suite (3)...
Mounting afp://myserver.cc.org/casper_files to /Volumes/casper_files...
Getting package info from https://myserver.ccc.org:8443/...
Installing Adobe products from Adobe CS3 Design Premium.dmg...
Adobe Installation Error from Adobe CS3 Design Premium.dmg: Unable to complete the silent workflow (Exit Code 7).

Open to suggestions....

Thanks,
jeremy


  • September 4, 2008

Do you have any Acrobat CS3 components already installed that were not
installed by the adobe installation? Does you base image contain a adobe
folder in the application support folder in the Library folder?


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  • Contributor
  • September 5, 2008

In our CS3 Suite, InDesign was already installed.
I've indexed the install, and created a policy to uninstall, but i get this when it tries to run (via self-service or policy)

/usr/sbin/jamf is version 6.01
Executing Policy Uninstall Adobe InDesign CS3...
Error: The package (Adobe InDesign CS3.dmg) could not be found.

Thanks,
jeremy

------
Do you have any Acrobat CS3 components already installed that were not
installed by the adobe installation? Does you base image contain a adobe
folder in the application support folder in the Library folder?