We use Jamf Pro and have an integration with Conditional Access to register Macbooks within Microsoft Intune.We have recently started receiving this error message and have not been able to resolve it. Who can help me think about how we can tackle this issue?

In Jamf Pro, We have policies to install the 2024 Microsoft Office suite LTSC during our Provision policy which is a script that calls each policy to install individual pieces of software we want to install on a Mac.Here is the order for the Microsoft install we have 2 policies:1. Install 2024 Microsoft Office 16.106.26020821.pkg(This is the older version from February. Testing. I tried the lastest version too)2. Install Microsoft_Office_LTSC_2024_VL_Serializer.pkg(I have also tried swapping the order)Ever since I can remember this has worked exactly as intended. The Office suite is installed then the volume serializer is installed to activate the license. At first launch it opens to the templates/recent documents page.However, over the last couple weeks of testing, the activation is no longer applying. I’ve tried everything I can to try and deactivate the license/reactivate it, but the only fix appears to be completely remo

Hey,I am just wondering if anyone else got the same expierence?After installing the latest DisplayLink Update, it turned out that the previous working configuration Profile is broken. Every time I open the Tool from the Apple Menu, the Splash Screen comes up again.This is the Profile in User Level (I tried also Computer Level) which worked fine on the previous version:PLIST file containing key value pairs for settings in the specified domain<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict> <key>AppAutostart</key> <string>1</string> <key>SilentSetup</key> <string>1</string></dict></plist> 

Hey everyone, new jamf admin here who inherited a mess and is trying to clean it up. I was hoping someone knew how I would be able to find out why my Mac apps are not downloading/installing to any devices. We used the cloud DP to install these apps and for the most part they would install with no real issue but over the last 2 weeks all of them seem to be stuck on “In Progress” and nothing we do moves it along. Does anyone have any advice on how I can find where the bottleneck is or point me in the right direction? I believe it may have to do with an outdated version of jamf connect that the previous tech never updated but since I’m still pretty new I am not sure. We’ve already checked the APN as well as making sure we have enough licenses but for some reason no apps want to download or install on any of our managed macs. 

How to bulk lost mode a smart group of ipads in Jamf Pro?I have a smart group but lost mode is not one of the available remote commands?Suggestions?

Today we released Jamf Connect 3.10.0; this release addresses the following product issue:Fixed: When deployed with macOS Setup Assistant via Jamf Pro PreStage enrollment, the Jamf Connect login window may display preferences without their expected values instead of reviewing and caching all settings when the app initially loads. To access new versions of Jamf Connect, log in to Jamf Account with your Jamf ID. The latest version is located in the Solutions section under Jamf Connect.Product DocumentationFor additional information on what's included in this release, review the release notes via the Jamf Learning Hub.

Apple’s Keynote is on Monday, June 8, 2026. Below are calendar reminders. Details: WWDC will bring the unveiling of major new software versions that will ship this fall, including: • iOS 27• iPadOS 27• macOS 27• watchOS 27• tvOS 27• visionOS 27 * Rumors indicate that Apple has three main focuses this year: the new Siri and other AI upgrades, Liquid Glass refinements, and bug fixes/performance improvements. 

Hello,I'm trying to understand the recommended workflow for a school using both Microsoft Entra ID federation and Apple School Manager / Jamf School synchronization.Current setup:Apple School Manager is already federated with Microsoft Entra ID. All Managed Apple IDs have already been created successfully. We currently have only one ASM location (the original/default location). Jamf School is already connected to ASM and synchronized with that location. Our goal is simply to create and synchronize classes/rosters for Apple Classroom and Jamf School.The issue:If I manually create my classes in Apple School Manager and assign students and teachers to them, everything works correctly after the synchronization between Jamf School and ASM.However, how should this be handled when using a OneRoster/SFTP import into Apple School Manager?When I enable SFTP / OneRoster synchronization from Jamf Sch

Hey Jamf Nation, 🚨 Big reward alert!!! 🚨 From June 1st through August 31st, enrol in a Jamf 200 Course and earn 500 points in Jamf Nation Rewards just for getting started. Once you complete your certification, you’ll pick up another 250 points! Up to 750 points, just for levelling up your skills! Here's how it works:Enrol in the Jamf 200 Course between June 1st and August 31st → earn 500 points Complete your Jamf 200 certification → earn an additional 250 pointsYou don't need to finish the course during the promotional period, you just need to enrol by August 31st to qualify for the initial 500 points. The extra 250 points will be awarded once you pass your certification, whenever that happens. Ready to dive in? Head to the Jamf 200 Course page to find out more and

Hi, I’m looking how to automatically set TimeZone on Macs after the enrollement step.How can i do this?Thank you

I am trying to install sophos through JAMF School and used their script.The script it working fine when running it on the mac as sudo, but when i try pushing it through JAMF, nothing happens.This makes me wonder if i am missing something, i seem to be unable to make the app run as an administrator/sudo user.Can anyone help?

Hello! We use Jamf School to manage our iPads. The last few months they have been dropping their wifi connection. They have been updated to the latest OS, have been erased and re-enrolled. I have looked through all the settings, and nothing has been changed. I am the only person who uses this system and I haven’t made any changes. Is anyone else having this issue?

Hello everyone,i wanted to roll out our new custom TeamViewer Host and everything works except that our custom design with the company logo is not displayed. I did it exactly as in the instructions: https://hcsonline.com/images/PDFs/Jamf_Teamviewer_Host.pdf After the custom logo didn't show up, I kept searching and came across these instructions: https://community.teamviewer.com/English/kb/articles/50739-mass-deployment-on-macos#perform-an-assignmentThe groups and the membership works but unfortunately our custom layout does not. Am I missing something or have I done something wrong? 

I uploaded our vpptoken for volume purchasing and Jamf p7m token from Apple School Manager to Jamf and now our fleet of iOS devices are stuck in pending. I realized too late that I downloaded the tokens from a different apple ID than in previous years and I suspect this is a big no no. I went back and renewed the tokens with the proper apple ID, uploading them to jamf, but I think the damage has been done. I wiped one device and reenrolled it and it took all the policies and is currently checking in fine after my mistake. I did use the right apple ID for our APN renewal and so all of our laptops are updating and checking in as normal. Long short of it - is there anyway to fix this other than manually reenrolling all our iOS devices. Thankfully, we have a small fleet and this isn’t the end of the world, but if there is a workaround I’d greatly appreciate knowing it. 

There’s a certain irony in traveling 3,500 miles to Leiden only to feel like I was heading home.I’m a New Yorker now, living in Yonkers—a city that owes its very name to the Dutch. It comes from the title Jonkheer (or “Young Lord”), the nickname for Adriaen van der Donck. Back in the day, the area was simply known as “The Jonkheer’s land.” As the years passed and the English took over, “Jonkheer” evolved into “Yonkers.” So, when the opportunity came to attend MacAdmins-EU in Leiden, Amsterdam, it was an immediate “yes.” I wasn’t just visiting the “Old World”; I was tracing a line back to where the story of my hometown began. The Jordy Factor The spark for this trip started when ​@Jordy-Thery told me to “save the date” for the end of April. He couldn’t say much more

Hi, With my On Prem Jamf Pro Instance, i’ve made a policy to fix a particular wallpaper on all my classroom iMacs.it works well on mosts of my macs, but i’ve a brand new one, the policy run successfully, the wallpaper is in the folder /users/shared/Wallpaper/xxx.jpg but the wallpaper don’t change on any user accounts.Is there something new i miss?

Just a compilation video to share I made years ago using Casper. 

Today we are releasing a maintenance version of Jamf Pro; highlights include:Resolved IssuesJamf Pro Server[PI-1294] Fixed: If the Jamf Pro enrollment signing certificate was renewed while Jamf Pro was on version 11.26.x, macOS enrollments fail with that signing certificate, regardless of the current Jamf Pro version. [PI-1306] Fixed: When using the SSO setup assistant, the Set up in Jamf Account button redirects to an incorrect URL. Note: Upgrades to Jamf Pro 11.28.x may take 2 hours longer than usual. For additional information on what's included in this release, review the release notes via the Jamf Learning Hub.

Is this now?  I love it! 

Where is Jamf Chat Support?  I can't find anything anymore on their website.

Hi there,We have a Jamf-Pro on premise instance.i’m looking how to install our EDR, packaged, during the enrollement step, using same process to install SelfService.Is it possible to do this?Thanks

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefull

Happy Monday! So I just came across this issue.  When a user tries to change their password using Jamf Connect, they get this Kereberos error 4.So they go into Okta and change it there.  Later Jamf prompts them that the Local Password and Network password don’t match.  They are able to enter the old and new passwords and get the local mac password changed to match.  But Jamf still shows “password expires in 0 days”.I didn’t do the Jamf Connect setup, it was here when I joined the company, so I’m not sure exactly how to start fixing this.  I’m hoping you have some tips, maybe someone has seen this before, really anything.  I’ll keep doing my research, but It’s always nice to get some expert

Our Device Inventory is no longer displaying Static Group Memberships. I can see the devices in the Static Group, just not in reverse on the Device Inventory. Anyone got similar problems? Kind Regards,Mathew