Does anyone else get the Device is busy, will try again response or just stays pending when pushing configurations to a locked ipad or iphone? Even update inventory just stays pending. This is happening to us consistently and magically works when the device is unlocked. Any fixes for this or is this by design?

Overview This document walks through how to configure and use temporary privilege elevation on macOS using Self Service+.End users can request temporary local administrator rights directly from the Self Service+ app, authenticate via Touch ID or password, provide a business reason, and receive time-limited elevation, all without IT intervention.The elevation duration, reason requirements, authentication requirements, and permitted reasons are all administrator-controlled via a Jamf Connect configuration profile deployed through Jamf Pro.PrerequisitesUpdated: 3/6/25- To add clarification to Prerequisites Before following this guide, ensure the following are in place:Self Service+ v2.0 of greater installed on the target Mac. Jamf Pro access to create and deploy configur

Hi everyone! My team is currently exploring the implementation of LAPS into our workflow, and we’d love to hear from those of you in Education (or similar sectors).For those who have made the jump: how has the experience been? Specifically, I'm curious about the initial setup complexity and how user-friendly the password retrieval process is for your team. Also, from a security standpoint, do you find that simply rotating the local admin password provides enough protection, or are there other factors we should consider? Thanks in advance for any insights.

Need help installing an in-house Chrome extension. This is what I’m using but isn’t working.<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"> <dict> <key>ExtensionSettings</key><dict> <key>Extension ID</key> <dict> <key>installation_mode</key> <string>force_installed</string> <key>update_url</key> <string>https://URL/Extension.crx</string> </dict></dict> </dict></plist> 

Microsoft has put a new “unlock premium” button in teams. Has someone found plist / custom profile setting to disable this?I don’t see teams as an option in iMazing Profile Editor.

How can I manage the new* AI Controlswithin Firefox with a Configuration Profile?Is there a way to configure it via a JSON?Thanks in advance!

Hi,    Our company WiFi uses user network creds to join, but the window that pops up for this has a certificate dropdown box (with several items available).  The users get confused and start trying these.   Is there a way to remove this box for at least this one SSID? Thanks in advance,    -Pat

Hello all you Apple Rockstars!I just noticed that there’s a whole reward system you can redeem points (“bytes”) for stuff.  Very cool.  Ivanti used to have something like this called Insiders, but the reward system was abruptly discontinued while I had lots of unspent points.I’m not sure I fully understand what actions get points, but it looks like you get 5 points for the first posting/replying each day, and then a single point for each subsequent post/reply.Doing some quick math:  If you want to get to 500 points, that would take you 100 days.  Assuming  you only did 1 post/reply a day, on normal workdays, thats 20 weeks.Does that seem like an unreasonable amount of effort to get a tech mat or whatever?I know they are doing this to stimulate customer engagement, but I think they would need to get more generous with the points for people to participate more.What do you think?Anyone had experience with redeeming points?  I’m not sure

I am having an issue creating a  PreStage enrollment in Jamf Pro, The 'New' PreStage button hangs immediately on click. I have verified the ADE token is new and UIE is enabled. I just see a spinning wheel when I click New to create a PreStage enrollment for Computers. The Devices/ios one works fine. I did try chrome, firefox, safari browser, same issue.   

I am having hard time deleting smart user groups, I get the spinning wheel when I click on delete. The groups are empt. So annoying! 

Hi Jamf Nation! Exciting news - the JNUC 2026 Call for Sessions is officially open through April 10!Thinking about becoming a JNUC speaker? Check out the Speaker Prospectus for all the details. We can’t wait to see your ideas - submit your session here! Questions? Email us at jnuchelp@jamf.com

It would be great to introduce a more granular approach to scoping Blueprints in Jamf Pro.Having the ability to define exclusions within Blueprint scope would be extremely valuable.

Hi folks,I’m doing an audit of our config profiles and would like to break our baseline configuration profile into multi profiles. Right now, we have a massive baseline profile. If I need to edit a specific feature or settings, the whole profile gets push out everywhere.I would like to create smaller profiles that are specific to subsets of settings so I have more granular control over updating settings and the distribution of those settings.For example I may have profiles like the following as opposed to one massive profile:Baseline- Network UsageBaseline- FunctionalityBaseline- Setup StepsBaseline- Hidden AppsI can certainly created those subset profiles now without any scope assigned. My question is whether people have suggestions on the best order of steps to accomplish this task without the world exploding :-)For example, if I replicate everything currently in effect within multiple profiles, and I scope those new prof

Today we are releasing a maintenance version of Jamf Pro; highlights include: Engage Settings for In-App MessagingYou can use the Engage settings in Jamf Account to opt-out of web interface messaging or surveys. Opting-out affects all Jamf platform interfaces for your user account. For more information, see Profile Management in the Jamf Account Documentation. Resolved IssuesJamf Pro Server: Security Issues[PI149568] Fixed: A known vulnerability in a third-party library (CVE-2025-67735). [PI158236] Fixed: A known vulnerability in a third-party library (CVE-2026-25896).Jamf Pro Server[PI139067] Fixed: Jamf Pro may intermittently invalidate active JCDS download tokens, causing all cl

I’m a little bit disappointed about so much missing endpoints in the API. So many Informations about devices, groups, profiles that i can’t get or set over the API. I often like to write shell-scripts that could solve problems automatically, for example with profiles not installing, but because of missing endpoints for these functions i can’t and have to do it by hand. For example: Sometimes Apps on Devices use Single App Mode für Exam-Mode and stuck in it after that. Its not visible on the device but inhibit that profiles with whitelists can be installed. Thats a problem for profiles that are time based. The solution is to set this device in a profile with single app mode, wait until it is installed and remove the device out of this profil. But i cannot automate this, because the API have no Endpoint for installation status of profiles. So i cannot get a list of devices that cannot install the white list profile with a reason and also not the status if the repair profil is i

Hey guys, I'm in the process of testing Jamf Connect, I noticed this as a sign-in option Would it be possible to remove it since no one will use it to sign in to their Mac!!? I couldn't find any related settings in our Azure AD. Thanks in advance 

From a security finding our Infosec team has task us with finding a way to “Enable any settings that can prevent download of unwanted and/or malicious software”.   has anyone been able to prevent downloading in Safari and Chrome? 

Hello all,We are finally moving our labs away from AD, and our admins are setting up JamfConnect for authentication.   I’ve been able to repurpose most of our apps/config profiles etc but I wonder if anyone has had success with WEPA and passing credentials via JamfConnect / PlatformSSO etc. TIA

Hello All,   I can’t seem to make sense of this one.  So I was looking at Patch management and Jamf Connect.Jamf Connect 3.7 came out recently, so I’m thinking I’ll add it to patch management.I look at the definitions and I see 3.14 as the newest, and there isn’t even a 3.7 listed.I am lost.-Pat 

Today we released Jamf Connect 3.7.0; this release addresses the following product issues: [PI-923] Fixed: Authenticating via web view with Entra ID using a FIDO2 passkey prevents users from authenticating with Jamf Connect via the login window. [PI140159] Fixed: After two incorrect login attempts, the Jamf Connect login window fails to accept the correct password and prevents the user from authenticating after the lockout timer is complete. [PI152763] Fixed: The Sign In window displays two arrows that do nothing when clicked. Fixed: The installer for Jamf Connect does not force quit the Jamf Connect login window while deployment tools, such as Jamf Simplified Device Enrollment, are in use. T

Anyone having a keychain issue and the onboarding window not opening automatically upon first login (newly imaged machine that hasn’t been logged into before)?  Tried 3 times and get the same result.Self Service+ Version: 2.4.0Jamf Connect Version: 3.4.1Jamf Connect Preference Domain Version: 3.2.0macOS Version: 15.5 (24F74)  

Hello all.I am getting this error in my notifications when I login to Jamf Pro.  I cannot seem to determine what is wrong with this, and it appears that our Jamf Connect configuration is working properly. Thanks in advance.-Pat 

With Apple recently expanding access to the ABM/ASM API, I set out to recreate the GSX experience. By leveraging Jamf’s new MCP feature, Claude Code, and MUT, I believe I’ve come very close. Additional details are outlined below.Please visit the following Github repo for the latest version of Warranty Wrangler: https://github.com/brndnwds6/Warranty-Wrangler/tree/main#!/bin/zsh# ==============================================================================# Script Name: warranty_wrangler.zsh# Author: Brandon Woods# Date: February 23, 2026## Changelog:# February 25, 2026 — Added AppleCare+ support. Warranty Expires now reflects# the AppleCare+ expiration date when active coverage exists,# falling ba

2026 Jamf Nation Live (JNL) Commercial Roadshows are right around the corner, and we’re bringing a series of free, half‑day events to cities across the U.S. These sessions are designed for Apple admins, IT leaders, and anyone looking to learn, connect, and get hands‑on with Jamf. Each JNL event includes: Practical, real‑world workflows Live demos and technical deep dives Direct access to Jamf experts Opportunities to connect with peers in your region  Upcoming 2026 JNL Dates: New York City – April 14 Atlanta – April 16 Seattle – April 21 San Jose – April 23 Chicago/Naperville – April 28 Minneapolis – May 6  

Reading documentation about 3rd party SSL certs and Jamf Pro. We are in the process of automating our Jamf Pro SSL cert renewal and I keep seeing that you need upload the 3rd party cert using the Jamf Pro interface. Is this that case? We already have a script for renewal that stops tomcat, edits the server.xml file with the correct cert info and re-starts tomcat. Do you also need to upload the cert into the Jamf console? is the cert also stored in the Jamf Pro DB?“Note:If your environment is clustered, you must log in to the Jamf Pro web app for each Apache Tomcat node and create or upload any SSL certificates for each node””This also comes up with migrating Jamf Pro to another server documentation (which we are also working on)