We have a lab environment where we explicitly want the screen saver / display timeout to be a specific time, but we don’t want the user to have to re-enter the password when the display wakes / screen saver exits.When we set a Configuration Profile with a Security and Privacy: General payload, we can successfully set Require Passcode to Unlock Screen to enabled and set to a specific time (Immediately, 5 minutes, 8 hours, etc.), and this works as expected.  But when we try setting it to “Never”, the target device updates and reverts to “Immediately”.  I’ve also tried setting it to “Immediately” to see if “Never” and “Immediately” were just swapped in the Jamf UI, but that wasn’t it.I’ve also tried using a plist file in a Application & Custom Settings payload with a domain of com.apple.screensaver as detailed from

Pretty sure I know the answer, just doing due diligence at this point.We recently modified our local account password policy where we are actually are now enforcing one. For background, we’ve had a local account password policy for years, but never enforced it. Now we are.We’ve had a number of users who have been presented with the password change dialog, and rather than changing the password have clicked Cancel instead, then keep trying to login with their current password, which has resulted in them getting locked out.The field support team has asked if it's possible to modify the text in the PW change dialog in some way to help people understand that the pw change is not really optional.I didn't think there was, and I haven’t found anything to suggest otherwise, but thought I’d check in here to see if anyone has any suggestions.

We purchased some M5 MacBook Airs with Tahoe with 26.2 installed and when we deploy them to a new staff person, they are required run a macOS update despite the fact we have the minimum required macOS version in the prestage set to “no enforcement”.  I don’t think this was happening in previous macOS’es.This just prolongs the onboarding process.

I was struggling with targeting a Web Clip in Single App mode for some iPads. I found several articles saying you couldn’t do it until I found a Jamf article saying that it was possible but, only by targeting the specifc bundle ID of the Web Clip.https://support.jamf.com/en/articles/13274571-configuring-single-app-mode-for-web-clips-in-jamf-proThis sounded great and I thought my search was over. However, this didn’t work. It made sense though, targeting the specific payload identifier should work. So, after much testing I discovered the following with regard to targeting a web clip in single app mode:1. There can only be a SINGLE web clip profile with a single web clip payload deployed to the iPad. I chose full screen but, it might not matter.2. The Single App profile MUST use the

Hi everyone, I. HATE. PRINTERS. That being said, we have to work with them.  and... Canon does not make it easy. Here is what I was able to find out from several places online, in order to get this "installer" to actually work. So let's jump on to our Macs and get this over with.Downloading the "Installer"1. Log into your Uniflow Online (web)2. Start Printing (Side Bar)3. Install Printer Driver > Click [Download macOS printer driver] Navigate to D

Hey Jamf Nation!We're excited to announce SCIM-based provisioning and lifecycle management of administrator profiles in Jamf Account, now available in Beta.Inbound SCIM lets your identity provider push administrator profiles directly into Jamf Account without requiring those users to sign in first. Once configured, your IdP becomes the source of truth for administrator lifecycle events in Jamf. This beta supports Microsoft Entra ID and Okta as identity providers.Today, SCIM-provisioned profiles appear in Jamf Account, names stay current when updated in your IdP, and you can assign roles and privileges before an administrator's first login. This is the foundation for platform-wide administrator provisioning across Jamf Pro, Jamf Security Cloud, and other Jamf applications. When that work ships, your SCIM configuration carries forward with no changes required.When configuring your SCIM connection, you can also select the groups scope. Groups sync now but do

I need to lock down some iPads to only display a single web page. These devices are supervised, and will be handed out to study participants in a lab. They’ll then interact with that single web page during the course of their participation in the study. We don’t want the participants to be able to launch any other app, configure any iOS settings, or visit any other website.This article, “Configuring Single App Mode for Web Clips in Jamf Pro,” which was just published four months ago, seems to be exactly the sort of thing I’m looking for. However, when I attempt to implement it on my test device, all I get is a blank white screen with the iOS status bar on top of it.I have tried using both com.apple.webapp and com.apple.webapp.managed as Bundle ID values in my Single App Mode pa

Hi everyone,I've been working through a deployment of Platform SSO Simplified Setup on macOS 26 using Microsoft Company Portal 5.2604.1 (5.2604.0 or newer is required per documentation), and I've hit a wall with username/account name mapping that I wanted to share in case others are running into the same thing and could potentially provide some alternative options.---Our Setup- Jamf Pro 11.28.1- macOS 26- Microsoft Company Portal 5.2604.1 (deployed as a PreStage package)- Microsoft Entra ID- PSSO profile with Simplified Setup enabled (EnableCreateFirstUserDuringSetup + EnableCreateNewUserAtLogin both true)- Authentication method: Password- Associated Domains payload included in the same profile---The ProblemEverything works end-to-end — Simplified Setup fires during the Setup Assistant, the user signs in with their Entra credentials, and a local account gets created. However, the local account short

If not, you really should check out https://github.com/Jamf-Concepts/Jamf-Extender (and take a look at the other repos under Jamf-Concepts while you're there). Versions for Safari, Firefox, and Chrome/Edge are available.I’m not going to list all of the capabilities of the current version, but a few that I’ve found to be _extremely_ useful are:The capabilities of MUT accessible directly from the Jamf Pro console Identify how may times a Smart Group is used as a Target or an Exclusion  Convert unused Smart Groups to Advanced Computer Searches A Compare Profiles command to view the scope summary and which payloads are shared or unique (the settings in each payload are not displayed in the comparison however)Other areas where the extension adds capabilities are Blueprints, Jamf Security Cloud, and Jamf Protect

Introducing the MacAdmins Definitive Resource DirectoryOne of the greatest difficulties I found when I began my career as a Mac Systems Administrator was not learning the technology or the tools, but rather finding out where I should be looking. The MacAdmins community holds a vast amount of information and resources, however, due to the sheer volume and the fact that there is so much spread around the web, it can become quite intimidating, especially for newbies.This is why I decided to create the MacAdmins Definitive Resource Directory: https://github.com/maccy10/definitivemacadmins Reasons for Building This ProjectOf course, there are already other very good, curated collections of links, and it would be unfair not to mention the projects that inspired this one:* Community is Valuable: A List of My Favou

Hi,We're starting to see a number of cases being raised internally about some of our Macs (all on macOS 15.1.1) having intermittent login issues.  Our devices are bound to AD and our users have been logging on fine for some time but now we're starting to get issues.  Sometimes the logins are fine.  Sometimes they take ~10 mins and sometimes they appear to stall completely (waited over 2.5 hours in testing) even on the same device.  The login screen appears to freeze (the time doesn't change) and you eventually get the spinning beachball.  SSH is still working and you can run a "jamf policy" successfully.  "Screen Sharing" reports that the user who has attempted to log into the device is the active user when you connect.Can anyone share some tips as to how we would start to investigate this sort of issue let alone resolve it???ThanksStuart

Hi everyone! Looks like Microsoft may have finally released a compatible version of Company Portal for simplified platform SSO to work with JamfPro and Intune :).   I’m sure I’m not the only one who’s been keeping an eye out for Microsoft to release a compatible version of Company Portal for Platform SSO during registration, so wanted to share the info with everyone. I noticed late yesterday that Microsoft updated their “What’s new in Intune” page with this little tidbit:What's new in Microsoft Intune - Microsoft Intune | Microsoft Learn They released this blog post in the last couple hours:

In Jamf Pro, We have policies to install the 2024 Microsoft Office suite LTSC during our Provision policy which is a script that calls each policy to install individual pieces of software we want to install on a Mac.Here is the order for the Microsoft install we have 2 policies:1. Install 2024 Microsoft Office 16.106.26020821.pkg(This is the older version from February. Testing. I tried the lastest version too)2. Install Microsoft_Office_LTSC_2024_VL_Serializer.pkg(I have also tried swapping the order)Ever since I can remember this has worked exactly as intended. The Office suite is installed then the volume serializer is installed to activate the license. At first launch it opens to the templates/recent documents page.However, over the last couple weeks of testing, the activation is no longer applying. I’ve tried everything I can to try and deactivate the license/reactivate it, but the only fix appears to be completely remo

Hi there,I try to use Jamf Setup Manager to made zero touch installation on my Macs.First question, i don’t have found how to launch JSM after enrollement wouthout let a welcome pane open. If the Mac return back to login screen nothing happens. Is it possible to automatically launch JSM without a pane opened?I also try to change Mac name and sync his identify on Jamf inventory, which are the command i could use in JSM to do this?Thanks for your help

I had a support ticket recently where a user reported that they couldn’t update any packages they had installed in the TeX Live Utility, and I wanted to post here in case anyone was searching around for a solution. The large majority of our users don’t have local administrator rights on their Macs, so I wanted to find a solution where they could update their packages within the program without being prompted for administrator credentials.The solution is to create a Jamf policy to install MacTeX (of which TeX Live Utility is included) via Installomator and make this installable via Self Service.General > Display Name: MacTeX LatestCategory: UtilityTrigger: <Leave Blank>Execution Frequency: OngoingScripts: installomator.sh and Tex Live Utility Script (see below)Scope: As desired, but I elected to make this available to ‘All Computers’Self Service: Choose a Display Name and short Description. I then checked the Ut

I’m struggling, we’ve got a policy that disables uninstalling apps and system apps, and we have a policy that enables uninstalling apps and system apps.I’ve confirmed the Disable policy was removed from the device and the Enable policy was installed. I’ve confirmed no other applied policies are affecting those toggles (“remove apps” and “remove system apps”)For some reason, the device still won’t let us uninstall apps. What am I missing? We’ve restarted the devices and still no luck.

Hi all!We have been having a very strange problem for a while, the iphones without touching the buttons or starting the recovery mode are formatted from the factory. It does not happen to us in all the iphones devices that we have in Jamf but we have reported more than 15 cases with this problem, we reviewed the configuration and we did not find anything strange. We have configured the installation of updates if the user has not applied the update after 90 days, but these cases occur with all the updates made.Do you know what could be due?Thanks!

Hello Everyone while i am trying to registry any mac device with company portal it is saying get the app popup even device already have the latest company portal app installed, If anyone can help me to fix it  Note - it was working as expected two days back 

Hey Jamf Nation,Happy WWDC week 🎉!The festivities kicked off yesterday with Apple’s Keynote and Platform State of the Union.So let’s dive in…What are you most excited about so far? Either professionally or personally! 

Taking a swing at the regex. How is this?macOS 27 Golden Gate (Regex Can't upgrade)^Mac(BookPro1(7|8),\d|(1(4,([5679]|10)|5,([36-9]|1[01])|6,[15-8]|7,[2-9]))|(1([56],1[23]|4,(2|15))|BookAir10,1)|(6,[23]|5,[45])|mini9,1|1(6,1[015])|14,(3|12)|1(3,[12]|4,1(3|4)|5,14|6,9)|14,8)$|^iMac21,[12]$

Anyone running into an issue with the Shared Device SSOe profile failing to install on shared iOS devices? I set up the Intune integration with Jamf Pro for both shared devices and standard iOS devices. Standard iOS devices register with Microsoft just fine, but don’t actually perform SSO with the Microsoft apps but they do show as compliant in Entra. I had the Shared Devices registering for about two days and now after wipe, The “Install Device Compliance Shared Device Profile” command fails every time even with a different device. Previous Entra records have been removed. Any ideas of what I could try to fix it or where I can find more detailed logs? History of failed commands had nothing. 

Hi Jamf Nation,Big news at Jamf. I'm thrilled to share that our Board of Directors has named Beth Tschida as Jamf's new CEO. Many of you already know Beth. She's been with Jamf for eight years, most recently as our CTO, and has served as Interim CEO since March.Beth has been at the heart of so much of what you rely on from Jamf: our cloud platform, our security portfolio, and our eight-year streak of same-day support for new Apple operating systems. She knows this community, she knows your work, and she knows that everything we build has to earn your trust.A quick word of thanks to John Strosahl, who led Jamf through our transition to private ownership earlier this year. John has been a great partner to this community, and we're grateful for everything he's done to set us up for what's next.Also important is what hasn't changed: our commitment to you. Managing and securing Apple at work is what we do, and with Beth leading the way, esp

Jamf Icon Uploader is a utility that streamlines the bulk upload of icons to Jamf Pro, eliminating the tedious process of uploading them one at a time. This app was built to solve a common pain point: hosting app icons on Jamf Pro for use with Setup Manager. Instead of manually uploading each icon through the Jamf Pro interface, you can now upload an entire collection in a single operation. • Link: https://hcsonline.com/support/resources/apps/jamf-icon-uploader?ref=macadmins.news

I understand that it’s expected behavior, but when using the “Preserved Apps” option with the Return To Service feature, OS updates can’t be installed.Has anyone found a way to work around this limitation?