My 10.10 clients aren't reporting back the correct version to the JSS. The version displayed is (still) 10.9.5
Both my JSS as jamf framework version are 9.6
Solved
10.10 reporting back as 10.9.5? | JSS 9.6
+6Best answer by bvandepol
I have a workaround thanks to jamf support.
In my inventory collection, i have the path ~/ included. Apparently inventory collection in /private/ fails (known issue according to jamf)
I've deleted ~/ and ran recon, policy -> Success
Added /private/ and ran recon, policy -> Fail
Added ~/ and ran recon, policy -> Fail
I'm keeping this in place until there's a permanent fix.
+26I can confirm that my machine that was reporting incorrectly is now reporting the correct OS after removing the custom entry in the inventory collection.
+23I just had to do this on our system as well.
+16Same issue with 10.10 and 9.25, except I had to remove a custom path from the Plug-Ins collection.
+17This issue still exists in 9.61. Removing /Users/ from the Application inventory scan solved it for us.
+10@bvandepol,
Wow. This has been a problem for me for a long time. Thank you for posting this information.
+1After reading this thread and removing all custom paths, the problem still existed (9.61 JSS). I grabbed a screen shot of the various inventory items we were collecting and then disabled (unchecked) all of them. BOOM. The recon finished perfectly. I then started rechecking the settings one by one and re-running a recon. The following option caused inventory collection to fail on my 10.10.1 machine.
Collect last backup date/time for managed mobile devices that are synced to computersI was also able to add back our custom /Users/ path on the Application inventory scan as well.
+26I'm seeing that, in relation to this issue, I have machines that are checking in to the JSS but not sending inventory updates. I've tried re-enrolling and that doesn't help either. We don't have that "Collect last backup date/time" thing enabled, but I'll try disabling and re-enabling the other inventory collection options and see if it's hanging somewhere (good catch, @sacomsto).
+9Appears to have been addressed by the latest update to the JSS, version 9.62, according to the release notes. Anyone gotten a chance to check it out and see if this helped?
+10I just updated my JSS to version 9.62 and can confirm the issue I was seeing with Inventory Policy not being able to search /Users/ is now fixed...
+16I can also say that scoping of departments and has been fixed with the 9.62 update. I was unable to add them to scope in policy. For some reason in 9.61 they disappeared. Same with Departments. (Ops sorry if this was unrelated).
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