Skip to main content
Solved

10.11.x Printer Issues


Forum|alt.badge.img+12

Has anyone seen this before? Trying to deploy printers for El Capitan, and even adding printers manually, they do not show up after added. I can see printers via the CUPS admin page though.

Best answer by millersc

Do you have a printer profile? If so, your seeing this defect:

[D-004197] Printers mapped using an OS X configuration profile are not displayed in “Print and Scan” in System Preferences unless the Allow printers that connect directly to user’s computer checkbox is selected in the configuration profile.

View original

3 replies

Forum|alt.badge.img+12
  • Author
  • Contributor
  • April 6, 2016

I should add that I re-installed drivers multiple times, this happens even with generic drivers for any printer. I have reset the printing system a few times as well. And sending a test print job via cups does not function either.


Forum|alt.badge.img+10
  • New Contributor
  • Answer
  • April 6, 2016

Do you have a printer profile? If so, your seeing this defect:

[D-004197] Printers mapped using an OS X configuration profile are not displayed in “Print and Scan” in System Preferences unless the Allow printers that connect directly to user’s computer checkbox is selected in the configuration profile.


Forum|alt.badge.img+12
  • Author
  • Contributor
  • April 8, 2016

Thanks millersc!