Hello,
We're close to rolling out our first 10.7 machines and I'm curious to know
how people are handling users adding printers in 10.7 We don't use print
servers and only have some printers deployed through Casper. Our users
are not admins on their machines so when they try to add their HP printer,
it will prompt for an admin to run software updates and install the
driver. This will generally result in a call to our help desk, and with
15,000 machines and 2 help desk people... it would be nice to avoid this.
This hadn't been a big problem for us in earlier OS's because they came
with pre-installed drivers for most models of printers that we have.
Anybody now of bulk driver packages that we can build into the image to
try and avoid calls?
Thanks,
Andrew Stenehjem
Systems Administrator | Mac Client Architect
Information and Technology Department
Beaverton School District
