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Hello,



We're close to rolling out our first 10.7 machines and I'm curious to know
how people are handling users adding printers in 10.7 We don't use print
servers and only have some printers deployed through Casper. Our users
are not admins on their machines so when they try to add their HP printer,
it will prompt for an admin to run software updates and install the
driver. This will generally result in a call to our help desk, and with
15,000 machines and 2 help desk people... it would be nice to avoid this.



This hadn't been a big problem for us in earlier OS's because they came
with pre-installed drivers for most models of printers that we have.
Anybody now of bulk driver packages that we can build into the image to
try and avoid calls?



Thanks,



Andrew Stenehjem
Systems Administrator | Mac Client Architect
Information and Technology Department
Beaverton School District

MOST of apples 10.6 printer driver pkg's are also 10.7 happy.



So as part of my image they are included.



Regards,



Ben.

Hit send to soon;



http://support.apple.com/downloads/#10.7%20print



Regards,



Ben.

Download the installers from apple and drop them in the jss. That's what I did for my laptops. Works so far.



Sent from my iPhone

If you need to provide permissions to end user for adding printers, then check out:



_lpadmin



http://support.apple.com/kb/HT3511



Sean

We have done that... it's just a matter of getting the drivers on the
machines. I'll try including the 10.6 packages in the image and see how
that works.



Thanks for your help.



Andrew Stenehjem
Systems Administrator | Mac Client Architect
Information and Technology Department
Beaverton School District

I include a base set at imaging time, but for our other locations I just add them to Self Service and have the end user install them as needed.

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