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8.71 Imaging Slow "Ckecking https://jss....."

  • July 19, 2013
  • 10 replies
  • 41 views
M
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Hello,
We have updated our netboot image to handle our new MacBook Airs running, what we call, 10.8.4a. With this update, we also updated the to include the 8.71 binary for Casper Imaging. We are now noticing that when starting the Casper Imaging app, it stalls at the information screen stating "Checking https://<ourjssserver>:8443" for a full minute before finishing opening. Once opened everything continues on without any problems. This wasn't happening when we were running 8.62.

Any ideas why the slowdown?

Tim

Best answer by spalmer

I had this same problem that everyone here is mentioning. I found a discussion at https://jamfnation.jamfsoftware.com/discussion.html?id=6996 and Joel.Peasley's answers solved it. It is due to the fact that Casper Imaging is not reading from the correct prefs file and checking for valid SSL certs even if you configured it not to. Follow Joel's instructions to fix it.

    10 replies

    S
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    • sswartz
    • New Contributor
    • July 19, 2013

    No answers. but ditto to the issue.

    mpermann
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    • mpermann
    • Valued Contributor
    • July 19, 2013

    We're experiencing the same slowness issue with our setup as well. We're Casper Imaging 8.71 and Netboot with 10.8.4. It's an annoying problem that we didn't experience with 8.62.

    O
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    • oopsydaisy
    • Contributor
    • July 19, 2013

    Same here

    C
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    • cbustamante
    • New Contributor
    • July 19, 2013

    Same problem here :/

    RobertHammen
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    • RobertHammen
    • Esteemed Contributor
    • July 19, 2013

    If I've *UPDATED* an existing NetBoot image, by replacing Casper Imaging with the latest version, I've always also replaced the jss prefs file with a valid one from my local machine, where I've opened the updated Casper Imaging app.

    This KnowledgeBase article seems to suggest that this is necessary:

    https://jamfnation.jamfsoftware.com/article.html?id=67

    N
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    • nkalister
    • Contributor
    • July 19, 2013

    not using net boot, but seeing the same issue.

    armando
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    • armando
    • Contributor
    • July 20, 2013

    Same issue here using a bootable drive.

    spalmer
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    • spalmer
    • Valued Contributor
    • Answer
    • July 20, 2013

    I had this same problem that everyone here is mentioning. I found a discussion at https://jamfnation.jamfsoftware.com/discussion.html?id=6996 and Joel.Peasley's answers solved it. It is due to the fact that Casper Imaging is not reading from the correct prefs file and checking for valid SSL certs even if you configured it not to. Follow Joel's instructions to fix it.

    M
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    • musat
    • Author
    • Valued Contributor
    • July 22, 2013

    That did the trick. I manually put the plist in my NetBoot.dmg and everything is working much quicker now.

    mpermann
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    • mpermann
    • Valued Contributor
    • July 22, 2013

    @spalmer, thanks for posting the link to the other discussion. That fixed the issue for us as well.

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