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Question

9.3 quirks

  • March 24, 2014
  • 49 replies
  • 120 views

ImAMacGuy
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Anybody run into any quirks from 9.3 yet?
Looks like they addressed quite a few bugs from 9.2x

49 replies

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  • Contributor
  • March 24, 2014

The only thing that I'm seeing is that under Global Management I don't have the VPP Accounts button and not sure why not yet. All privileges turned on for the account and I have the Apple Configurator Enrollment and DEP but not VPP.


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  • Contributor
  • March 24, 2014

The localization (at least the german translation) is still a mess.


Forum|alt.badge.img+18
  • Valued Contributor
  • March 24, 2014

When I saw the release this morning I thought I'll wait till 9.31. But then looking through the release notes it does seem to have a ton of bug fixes from 9.2x. I may wait a couple of days but I am thinking of upgrading this week if no major quirks are found.


ImAMacGuy
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  • Author
  • Esteemed Contributor
  • March 24, 2014

doesn't seem to be addressing of the netboot/JDS imaging issue.


jhbush
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  • Esteemed Contributor
  • March 25, 2014

I'm seeing issue with Self Service on freshly imaged machines. It doesn't show any links in the sidebar and fails to run policies. Enrollment also seems to be broken on freshly imaged machines. Removing the framework and doing either quick add or -prompt enroll fails.

error displayed is: Failed to enforce management framework.... There was an error...unknown error has occurred.


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  • Contributor
  • March 25, 2014

Weird error in Casper Remote:

Write Failed: Broken Pipe

The actions never showed as completed but seemed to be on the clients.


Forum|alt.badge.img+18
  • Contributor
  • March 25, 2014

@jhbush1973, we're on 9.23 and new enrollments don't show any of our URLs on the sidebar in Self Service either. Systems that have upgraded their binaries from older versions retain the URLs. Not sure that is a new 9.3 issue.


jhbush
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  • Esteemed Contributor
  • March 25, 2014

@alexjdale][/url I'm seeing the same behavior here as well. The problems seem to effect only newly imaged machines. Self Enrollment fails as well. The MDM profile does not get installed, and I'm not sure where you grab that to install it via Profiles cli. I'm also seeing very slow imaging with 9.3 as well.


Forum|alt.badge.img+6
  • Contributor
  • March 25, 2014

I have a new iMac I can't get to take on mdm capability for the life of me. It's erroring with "unknown error". I've put up the -verbose flag on the jamf -enroll command, and everything seems to be fine up to this point:

verbose: Creating launchd item for startup item...
Failed to enforce the management framework: Unknown Error - An unknown error has occurred.

This happens in enrolling as well as if I try to force it afterwards with -manage.

Not sure what to do. Removing framework and attempting to reinstall does nothing to fix this. I even wiped it disk utility and reinstalled from recovery. Using a quickadd.pkg I just created with the 9.3 casper remote flat out fails (post flight errors), wiping and running recon on it does no good either. This is a brand new out of the box (literally out of the box this morning) OSX with no tampering whatsoever. I'm about out of ideas here.


jhbush
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  • Esteemed Contributor
  • March 25, 2014

@jardoin1 I would say file a bug report because that's exactly the same behavior I'm seeing here as well.


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  • Contributor
  • March 25, 2014

After reading this thread I did. I was thinking I was somehow messing this up somewhere, but not sure where because there's nothing to mess up. It was driving me nuts.


kitzy
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  • Valued Contributor
  • March 25, 2014

@jpellet2- I believe that the VPP Accounts button in Global Management only becomes available once you perform the users migration under the Users tab. Here's a kbase article explaining the process: https://jamfnation.jamfsoftware.com/article.html?id=362

Hope that helps!
-Kitzy


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  • Contributor
  • March 26, 2014

@johnkitzmiller][/url I just did the User Migration and I still don't have a VPP button, only DEP right now.

-Nevermind, I have it now.


jhbush
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  • Esteemed Contributor
  • March 26, 2014

I checked the logs and I'm seeing this show up in my logs about every minute.

014-03-26 09:37:26,156 [ERROR] [Tomcat-4 ] [lientCommunicationServlet] - Error processing communication content

This error shows up when I try and enroll a machine into the JSS.

[WARN ] [Tomcat-179 ] [MdmApnsConnectionHelper ] - Unable to send check-in notification to COMPUTER ID: 100 with token: ""


Forum|alt.badge.img+7
  • Contributor
  • March 27, 2014

Looks like I'm not alone. I can no longer enroll any computers either. Same errors that jhbush1973 posted. I put in a support ticket... I hope there is a fix soon.


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  • Contributor
  • March 27, 2014

Haven't heard back from JAMF yet but I can confirm that it is the cert auth that is broken. I disabled it in JSS and JDS and the errors are now gone and computers are checking in and enrolling just fine. I hope 9.31 comes out soon to fix this.


jhbush
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  • Esteemed Contributor
  • March 27, 2014

@oneloveamaru did disabling certificate based clear up both sets of errors?


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  • Contributor
  • March 27, 2014

@jhbush1973 it cleared up the Error processing communication content BUT apparently the upgrade also broke the APN Cert. Go into Computer Management - Management Framework and then open up Security. If the Enable Push Notifications isn't there, your APN Cert is also hosed. They told me to try renewing it but I'm holding off for an unrelated issue that I want to resolve(changing the server in the MDM Enrollment profile).

Apparently the client cert fix is coming though and it is a known issue. I want to turn it back on ASAP.


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  • Contributor
  • March 28, 2014

Add me to the list with issues enrolling in MDM with 9.3. Brand new MacBook Air won't install the MDM certs. Recreated the JSS CA cert, restarted Tomcat, tried with wi-fi turned off. Quick add wouldn't work either to get the machine in the JSS, I had to use Recon with Remote Computer enrollment. Existing devices are working fine with profiles, etc, just not this new machine.


emily
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  • Hall of Fame
  • March 28, 2014

@johnnasset][/url Having the same issue enrolling machines into a brand new JSS 9.3 (we did JumpStart this week). MDM profile won't install during enrollment, Macbook Air or 15" Macbook Pro. I'm working with JAMF Support right now on the issue.


jhbush
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  • Esteemed Contributor
  • March 28, 2014

@emilykausalik I disabled the certificate based authentication and MDM as mentioned above. That seems to resolve adding machines to the JSS. It seems like this is a known issue. JAMF really needs a RADAR like clearing house for issues.


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  • Contributor
  • March 28, 2014

@jhbush1973][/url

Yes, but disabling the certificate based authentication also disables push notifications. No go for us. Hopefully a fix will come soon.

EDIT: Just discovered that machines that were previously enrolled with MDM are dropping their certs. Bad stuff.


emily
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  • Hall of Fame
  • March 28, 2014

Definitely seems to be a certificate issue, though based on the DEBUG logs we captured to send in for analysis the certs in the database are fine. Not sure where the disconnect is happening. Hopefully they'll be able to resolve it soon.


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  • Contributor
  • March 30, 2014

Hi everyone, I will be upgrading our JSS from 8.73 to Casper 9.x at the end of this week. Should I stick with 9.24 as a stable release seeing the mentioned above issues or does 9.24 it's own bag of hurt?

Thanks


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  • Honored Contributor
  • March 31, 2014

@frank whichever one tests better in your test environment is the one I'd go with. Seems like they both have some pretty significant bugs, though