Skip to main content

I want my users to acknowledge that an update to Citrix Workspace i'm pushing will potentially kick them out and lose their work.

Would it be possible to use something like

osascript -e 'tell app "System Events" to display dialog "Hello World"'

AS PART OF THE SAME POLICY that is doing the update?  How do i get the message to pop up before the update fires?

If you don't want it to auto close, remove the "giving up after 4". It will close the message after 4 seconds and start the policy. Otherwise, it won't install until user click OK. You can increase the number. 

OSASCRIPT="/usr/bin/osascript" "$OSASCRIPT" -e 'display dialog "Installing Citrix Workspace" buttons {"OK"} default button 1 giving up after 4' jamf policy -event CustomEvent

 

If you don't want it to auto close, remove the "giving up after 4". It will close the message after 4 seconds and start the policy. Otherwise, it won't install until user click OK. You can increase the number. 

OSASCRIPT="/usr/bin/osascript" "$OSASCRIPT" -e 'display dialog "Installing Citrix Workspace" buttons {"OK"} default button 1 giving up after 4' jamf policy -event CustomEvent

 


So i can do this in the same policy and have the script happen before the install of the ,pkg?  Or do I have to make a separate policy?  if I have to make the install separate, how do i link the two polices?

So i can do this in the same policy and have the script happen before the install of the ,pkg?  Or do I have to make a separate policy?  if I have to make the install separate, how do i link the two polices?


We have a pop-up message policy which trigger the app installing policy. So, yes, 2 policies. The app policies are set to "Ongoing", so you need to trigger it. We don't use it that much since most of the apps update automatically. 

#!/bin/sh ## Parameters for new software version appPath="$4" # /Applications/Microsoft\\ Excel.app appName="$5" # Microsoft Excel newVersion="$6" # 16.55.21111400 policyTrigger="$7" # installExcel OSASCRIPT="/usr/bin/osascript" ## Check installed version version=$(defaults read $appPath/Contents/Info CFBundleShortVersionString) if [[ $version != $newVersion ]]; then $OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'; killall $appName; jamf policy -event $policyTrigger fi exit 0

 

We have a pop-up message policy which trigger the app installing policy. So, yes, 2 policies. The app policies are set to "Ongoing", so you need to trigger it. We don't use it that much since most of the apps update automatically. 

#!/bin/sh ## Parameters for new software version appPath="$4" # /Applications/Microsoft\\ Excel.app appName="$5" # Microsoft Excel newVersion="$6" # 16.55.21111400 policyTrigger="$7" # installExcel OSASCRIPT="/usr/bin/osascript" ## Check installed version version=$(defaults read $appPath/Contents/Info CFBundleShortVersionString) if [[ $version != $newVersion ]]; then $OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'; killall $appName; jamf policy -event $policyTrigger fi exit 0

 


Well, this hasn't worked quite like I wanted it to.

I created a script, called z_distributionNotify 

 

#!/bin/sh ## Parameters for new software version appPath="$4" # Path to application /Applications/Microsoft\\ Excel.app appName="$5" # Name of App Microsoft Excel newVersion="$6" # target App Version 16.55.21111400 policyTrigger="$7" # name of install policy to be triggeredinstallExcel OSASCRIPT="/usr/bin/osascript" ## Check installed version version=$(defaults read $appPath/Contents/Info CFBundleShortVersionString) if [[ $version != $newVersion ]]; then $OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1'; killall $appName; jamf policy -event $policyTrigger fi exit 0

 

It is called by the policy z_update Workspace Notify. It is set to be Recurring Check-in, Once Per Computer, Automatically re-run, on next occuring check-in. it passes the following arguments into the script z_distributionNotify 

z_update Workspace Notify is supposed to call the policy z_updateWorkspace2206 which installs the actual update I'm trying to install nicely.  However, when z_update Workspace Notify runs, i get the following error message:
 

 

Executing Policy z_update Workspace Notify Running script z_distributionNotify... Script exit code: 0 Script result: 2022-06-22 16:03:21.167 defaults[9762:175867] The domain/default pair of (/Applications/Citrix\\, Workspace.app/Contents/Info) does not exist 2022-06-22 16:03:21.449 osascript[9763:175870] -[__NSCFConstantString objectAtIndex:]: unrecognized selector sent to instance 0x7fff8be230d0 2022-06-22 16:03:21.450 osascript[9763:175870] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFConstantString objectAtIndex:]: unrecognized selector sent to instance 0x7fff8be230d0' *** First throw call stack: ( 0 CoreFoundation 0x00007fff345ee4d7 __exceptionPreprocess + 250 1 libobjc.A.dylib 0x00007fff6ceb25bf objc_exception_throw + 48 2 CoreFoundation 0x00007fff3466d607 -[NSObject(NSObject) __retain_OA] + 0 3 CoreFoundation 0x00007fff34552d2b ___forwarding___ + 1427 4 CoreFoundation 0x00007fff34552708 _CF_forwarding_prep_0 + 120 5 CoreFoundation 0x00007fff34521ef7 CFArrayContainsValue + 197 6 HIServices 0x00007fff328287b9 TransformProcessType + 927 7 osascript 0x000000010856902c osascript + 12332 8 HIToolbox 0x00007fff3323c7a5 AEInteractWithUser + 53 9 StandardAdditions 0x000000010b12a8b9 CSDSTEXTurl_ + 5865 10 StandardAdditions 0x000000010b11b331 AEVTsysodlog + 85 11 AE 0x00007fff358e6203 _AppleEventsCheckInAppWithBlock + 18103 12 AE 0x00007fff358f5c83 AESendMessage + 2838 13 AE 0x00007fff35901fb1 aeSend + 355 14 osascript 0x0000000108567b25 osascript + 6949 15 AppleScript 0x00007fff480b9fb2 _Z13ComponentSendPK6AEDescPS_ii + 485 16 AppleScript 0x00007fff480cbb7a _ZN15TUASApplication4SendEP25TStackFrame_UASRemoteSendP6AEDescS3_hhh + 2332 17 AppleScript 0x00007fff480ec917 _Z13UASRemoteSendhhhhhPh + 548 18 AppleScript 0x00007fff480c4e60 _Z13UASActor_Sendhhh + 383 19 AppleScript 0x00007fff480f8072 _Z13UASValue_Sendhh14TUASClassIndexh + 326 20 AppleScript 0x00007fff480cfc69 _Z11UASExecute1v + 288 21 AppleScript 0x00007fff480a3796 _Z14ASExecuteEventPK6AEDescjiPj + 614 22 AppleScript 0x00007fff4809c5e1 AppleScriptComponent + 1677 23 AppleScript 0x00007fff480b584b _ZN12AGenericCall8DelegateEP23ComponentInstanceRecord + 37 24 AppleScript 0x00007fff480b5811 _ZN15AGenericManager13HandleOSACallEP19ComponentParameters + 57 25 AppleScript 0x00007fff480b4dfc GenericComponent + 156 26 OpenScripting 0x00007fff3347f3e2 OSAExecuteEvent + 50 27 osascript 0x00000001085685bd osascript + 9661 28 libdyld.dylib 0x00007fff6e05acc9 start + 1 29 ??? 0x0000000000000003 0x0 + 3 ) libc++abi.dylib: terminating with uncaught exception of type NSException /Library/Application Support/JAMF/tmp/z_distributionNotify: line 17: 9763 Abort trap: 6 $OSASCRIPT -e 'display dialog "'"$appName"' is outdated. Please quit '"$appName"', then click OK to update." buttons {"OK"} default button 1' No matching processes were found Checking for policies triggered by "z_updateWorkspace2206" for user "jssaccount"... No policies were found for the "z_updateWorkspace2206" trigger.

 

 

i'm less concerned about the popup message not working. I need to know why my notify script isn't finding my update script.  Someone please help

I created a notifyScript , a notifyPolicy, and a updatePolicy.

notifyPolicy is set to enabled, recurring check-in, automatically rerun, on next.

notifyPolicy passes the name updatePolicy into notifyScript

notifyScript uses updatePolicy name as a custom event trigger to call update Policy

When notifyPolicy runs, i get the following:

"No policies were found for the "updatePolicy" trigger.

Where am i going wrong?

Terms & ConditionsCookie settingsAccessibility statement