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Question

ADE - Computer Account Creation Failed

  • January 9, 2024
  • 1 reply
  • 8 views

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Hi All,

I've seen several older posts in the community regarding this issue:

Running through setup assist, creating a computer account results in failure with the standard " account could not be created with name and password" message.

 

Has anyone come up with a solid workaround or fix for this?

 

Things I've tried per community recommendations:

- Removing any configuration profiles involving password policy, filevault, lockscreen. (currently have 0 config profiles)

-Toggle on/off Location Services & Information Transfer in General/Setup Assistant Options

- Creating a local administrator account before setup assistant (undesirable for workflow, but tried anyway)

 

Any other tips or tricks I can try?

New Jamf Admin, so apologies for any ignorance.

1 reply

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  • New Contributor
  • January 26, 2024

From my experience, it has always been one of the packages being installed that is configured in the ADE configuration that causes the issue 99% of the time. Usually Jamf Connect. I install it after enrollment instead however I experienced the issue again then it works 99 times after. So who really knows.