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Hi all - this is something that has occurred suddenly in the last 48 hours or so have their entire CS6 quit and stop working. All their Adobe CS6 apps are getting stuck in a crashing loop where an application such as Photohop launches, quits, the Adobe Application Manager opens, then crashes, and the cycle is repeated over and over again. It's a really nasty loop, and hard to end without a full restart. Open up a CS6 application, and it starts again.

All the CS6 installs were built with AAMEE 3.1.1 and installed via Casper. No problems until the last 48 hours.

We use RUM - and I'm wondering if Adobe pushed down (and then I pushed down on their behalf) a bad update recently.

I'm also noticing that if I manually open the Adobe Application Manager, it automatically updates itself to version 7.0.0.189, despite having updates turned off. After the update runs, it allows AAM to run as if I had never had the administrative settings configured. Not sure if this is related or unrelated. Losing hair by the second here. Anyone else experiencing these issues?

Thanks!

~Ted

Hello, I ended up distributing a folder ("Adobe_Ser_files") containing the ""AdobeSerialization" and "prov.xml" files coming from AAMEE and use a script within a "ongoing" login policy

Like this:

#!/bin/bash
cd /Applications/Adobe_Ser_files
./AdobeSerialization --tool=VolumeSerialize -–provfile=/Applications/Adobe_Ser_files/prov.xml
rm -R /Applications/Adobe_Ser_files

exit 0

The rm deletes everything once the script runs, so that I don't leave serials around :-)
Mind the "." at the beginning of 3rd line, it has to be there.
Here it also works to fix the "loop" with AAM and CS6 apps
Ciao
Carlo

http://managingosx.wordpress.com/2013/01/18/adobe-reserialization-tool/

More Adobe joy. Lets just hope they don't screw this up!

https://jamfnation.jamfsoftware.com/discussion.html?id=5960

Now back to throwing those darts at my Adobe poster!

I sure had fun with the loop from the 7th Layer of Hades this Winter. So are you recommending installing the 13.0.4 patch onto the base image for the Summer? Does anyone have a work around with using Config Profiles to disallow the Utilities folder, but still allowing access to the files that CS6 needs in the Utilities?

Thanks!

Have you guys seen the issue when making the package with the 13.0.4 update? We will be rolling out to CS6 soon and want to make we do not have this issue before we roll out.

Jody/Karl posted on the AAMEE blog that the 13.0.2 patch caused the problem. So as long as your AAMEE package includes all updates you shouldn't have the issue.

http://blogs.adobe.com/oobe/2013/01/32767-days-left-but-whos-counting.html

Don

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