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Adobe CS6 permission problems?

  • July 11, 2012
  • 7 replies
  • 25 views
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I have created a new CS6 package to deploy via Casper Imaging, and Self Service. I've followed Jamf's white paper and made sure to disable AIR, and ignore conflicts.

I'm getting some kind of weird permission problem with the package I create. If I double click on the package on the desktop (where I created it), I can run it just fine. If I stick it on an external drive, I can install it on any Mac.

BUT, if I copy it to the CasperShare (using Casper Admin, or manually as suggested by tech support), I can't deploy it. C.I. finishes almost immediately, having failed to copy it to a target machine. If I mount the share, and try to manually copy the file, I get an error telling me that I don't have permissions to do so.

I have double-checked, and I have proper permissions for both the share (I can install any other package, EVEN CS 5.5), and at the suggestion of tech support, have even run

sudo chmod -R 755 /path/to/CS6.pkg

to no avail. I've even recreated the package using Adobe's tool several times.

Hopefully someone out there has some idea what I could try. I'm stumped.

Best answer by david_kennedy

Sounds very similar to the SMB issue Don was describing. Shouldn't be an issue if it's an AFP share but you might try wrapping the AIMEE created pkg in a dmg or recreating the pkg with Composer as described in the thread.

    7 replies

    donmontalvo
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    • donmontalvo
    • Hall of Fame
    • July 11, 2012

    SMB share?

    https://jamfnation.jamfsoftware.com/article.html?id=161

    --https://donmontalvo.com
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    • tls2t
    • Author
    • Contributor
    • July 11, 2012

    @don,

    Nope, strictly AFP. No Windows here, thankfully. :)

    D
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    • david_kennedy
    • Employee
    • Answer
    • July 11, 2012

    Sounds very similar to the SMB issue Don was describing. Shouldn't be an issue if it's an AFP share but you might try wrapping the AIMEE created pkg in a dmg or recreating the pkg with Composer as described in the thread.

    K
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    • Kevin11_2
    • Contributor
    • July 12, 2012

    There are a couple of things to check when using AAMEE to build your packages (from the administration guide…):
    • Disable Adobe AIR® components in the package. (This option is displayed on the Configuration pane.)
    Leaving AIR components enabled limits your deployment options. Packages with AIR components enabled can only be deployed with a login policy, during imaging, or using Self Service. Packages with AIR components disabled can be deployed at any time.
    • Configure the package to ignore conflicting processes. (This option is displayed on the Configuration pane.)
    These can both cause the install to fail using JAMF deployment methods, but the installer .pkg installs normally if double-clicked.

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    • tls2t
    • Author
    • Contributor
    • July 17, 2012

    Thanks for the help everyone. As soon as I used the script in the Resource Kit, and wrapped the .pkg in a .dmg, it installed just fine.

    Weird, but hey, it worked.

    donmontalvo
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    • donmontalvo
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    • July 17, 2012

    @barret55 The AAMEE generated PKG installers have some aliases that break on SMB shares, as it was explained to us on the AAMEE forum.

    I kind of like this delivery method, except that there is no way to leverage the DMGs at imaging time. :(

    --https://donmontalvo.com
    T
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    • tls2t
    • Author
    • Contributor
    • July 17, 2012

    @donmontalvo

    What is weird for me is that I'm not using any SMB shares for anything. My casper server is strictly AFP.

    But hey, if it works, it works. I can't complain! :)

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