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What I'm trying to accomplish here is to install Design Premium CS 5.5 onto a machine and then be able to add After Effects (with a separate serial number) on top of it.

If I do the installs manually, everything seems to work ok. I've taken a snapshot to create our Design Premium package and a snapshot after that to create an After Effects package. Individually, both packages work fine. But when I install them together (Design Premium then After Effects) After Effects won't launch and give me an error saying it needs to be re-installed.

Anyone else having any luck here?

Thanks,
Bob

licensing probably broke when you installed one on top of the other.

look into using adobe's licensing tool to re-serialize after effects.

here's a link to start: http://blogs.adobe.com/oobe/

you'd have better luck using munki to deploy these apps. look here for more: http://code.google.com/p/munki

I think there was a similar recent thread. Are you installing After Effects on the same machine that you have just installed Design Premium on when using a snapshot. Some Adobe files are shared across all applications and one of your packages could overwrite this file, effectively breaking the already installed application. If you remove this file from After Effects package, then After Effects wont work, whilst Premium will continue to work. You get the idea.

You should consider using Adobe's package maker for deployment:

http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

Sean

Yes, I'm capturing an installation of Design Premium. Then capturing an
installation of After Effects.

After doing both snapshots, all of the applications are working correctly
on the machine.

I just tried packaging After Effects with Adobe's packaging tool, and it
seems to have worked. All of the applications installed and launched.
However, we've got a proxy here and something in the After Effects
installation pops up a proxy authentication window (behind Self Service,
so I didn't know it was there) about 18 times. I'd rather not have to tell
our users to click cancel 18 times before their software gets installed.

I guess I'll be trying munki next week unless anyone else has any
suggestions.

Thanks,
Bob

Does After Effects come with Adobe Air? If so, be sure to exclude it from
On 5/27/11 4:03 PM, "Bob Feldhake" <bob.feldhake.pyb3 at statefarm.com> wrote:
the package. This is a known issue documented in the AAMEE deployment
guide. See page 20.

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creati
vesuite/pdfs/AdobeApplicationManagerEnterpriseEditionDeploymentGuide.pdf

--

William Smith
Technical Analyst
Merrill Communications LLC
(651) 632-1492

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