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Question

Adobe Sign in required for CC applications after Adobe Acrobat Pro 2017 Install

  • September 26, 2017
  • 3 replies
  • 3 views
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I am experiencing an issue that after installing Adobe Acrobat Pro 2017 on computers users are sometimes noticing that their CC applications are now requiring them to sign in. Nothing seems to resolve the issue but reinstalling the application. Has anyone experienced this issue and if yes have they found a solution for it?

    3 replies

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    • tnielsen
    • Valued Contributor
    • September 26, 2017

    How are you licensed?

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    • ramosjo
    • Author
    • New Contributor
    • September 26, 2017

    We are licensed through Enterprise Term License Agreement.

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    • m_entholzner
    • Honored Contributor
    • September 27, 2017

    I have seen this in some environements too. I solved it by creating a "Serializer" package via Adobe CCP. You should be able to run the serialization package without reinstalling the CC apps.

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