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Question

Any way to unshare a shared device?

  • May 16, 2018
  • 1 reply
  • 8 views

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I'm not sure how one of our devices because shared, but after I wiped it and started configuring it for a new user it started doing something I haven't come across yet. After connecting to WiFi and associating it with a user it would reboot and come up to an Apple ID login screen. There's no option to ignore. It also lost it connection to WiFi so I connected it to a Mac with internet sharing. I put in an Apple ID, and it tells me that only managed Apple ID's can be used. We have no managed Apple ID's.

1 reply

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Sounds like you have "Enable Shared iPad" Checked in your PreStage Enrollment. Wipe the Device and re-enroll it with the option unchecked.