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Question

Apps taking longer to populate after moving from VPP to ASM

  • December 3, 2019
  • 10 replies
  • 53 views
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Has anyone else seen a longer time from the time you purchase an app to the time it shows up in JAMF since switching from VPP to ASM?

    10 replies

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    • thejenbot
    • Valued Contributor
    • December 4, 2019

    no, the opposite is true here - i think it shows up in jamf way faster...

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    • mainelysteve
    • Contributor
    • December 4, 2019

    Less than a few minutes for us and that's even with higher amounts of licenses. @Luther-Ward Are you on-prem or cloud?

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    • Dylan_YYC
    • Valued Contributor
    • December 4, 2019

    Yeah, its way faster for us. I often have it showing up in the JSS before i get the "your purchase is ready" email from Apple.

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    • ITHoneyBadger
    • Author
    • Contributor
    • December 5, 2019

    @mainelysteve we are on-prem

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    • Dylan_YYC
    • Valued Contributor
    • December 5, 2019

    I should mention, we are on-prem as well

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    • thejenbot
    • Valued Contributor
    • December 6, 2019

    we're cloud hosted...

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    • Krbonus
    • Contributor
    • December 6, 2019

    cloud hosted and for us it takes at least 30 mins, we just switched about a month ago.

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    • beatlemike
    • Contributor
    • December 9, 2019

    Cloud hosted and I've had apps populate pretty darn fast.

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    • mainelysteve
    • Contributor
    • December 9, 2019

    For those that are seeing the large delays how long has it been since you switched from the legacy VPP store to ASM? Have you tried redoing your VPP token(s)?

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    • ITHoneyBadger
    • Author
    • Contributor
    • December 11, 2019

    It's been about a month since we changed over. I have not tried redoing the VPP tokens yet.

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