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Question

Automatic Device Enrollment Certificate Upload Error

  • January 13, 2026
  • 30 replies
  • 2530 views

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30 replies

Forum|alt.badge.img+6
  • Contributor
  • February 9, 2026

We ran into this issue today.

Thanks to this thread we were able to switch to Safari and complete the task.


Forum|alt.badge.img
  • New Contributor
  • February 9, 2026

After trying all options multiple times.

Using Safari exclusively to:

  1. download a new public key from Jamf
  2. Upload public key to ABM
  3. Download DEP token from ABM 
  4. Upload to Jamf 

Worked.

this seems to be the working solution.From what ​@Greg1 has mentioned, you also need an up-to-date version iPadOS. 17 is too old.


C_B_
  • New Contributor
  • February 10, 2026

I just ran into this problem. Looks like a classic line terminator issue. I opened the p7m file in Notepad++, changed from Windows to Mac style line terminators, saved, and Jamf accepted the modified file without error.

This works, and I used Chrome to upload the file.


Forum|alt.badge.img+4
  • Contributor
  • February 18, 2026

Just ran into this problem as well with JAMF cloud hosted. Had to use Safari to download and upload the token. 


BenEvCabra
  • New Contributor
  • February 23, 2026

I also just ran into this problem - was able to complete ASM and VPP renewal on windows - but had to go through the ADE renewal process on a Mac machine