Hit a snag last week that we didn't realize at first.
So all machines in "Department A" have a local admin account for helpdesk use, we'll call it "Admin" This policy is enabled for FV access on the laptops, again, for helpdesk troubleshooting use as needed.
Due to staff turnover, we changed the password via a Casper policy. All appeared to go well, until this week when machines started being rebooted. It appears that FileVault is still unlock able by the OLD password, but not by the new one.
When setting up a policy, under the "Local Accounts" section, you can choose "Reset account password", but there is no option there to enable for FV... that checkbox only exists if you tell it to "Create account". But if I select that, and attempt to "over-write" an existing account, I get an error.
Anyone have recommendations for the best approach here? This was only one department, but I anticipate this being a semi-regular request from other departments over time.
