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Question

[BULK] GSX integration

  • May 18, 2009
  • 4 replies
  • 3 views
A
  • Anonymous

I get the problem when i look up something, both individual and from smartlists. I go to inventory and find a computer, clicks edit and go to the Purchasing Info tab, clicks retries information from the GSX, the the error shows up.
Looking at the casper site, they says that Can Access Web Services should be enough, but...... Dosent work

Kristian

PS: I got my account from our apple dealer, and we do not have the full GSX access, only as shown under

Can check Coverage/Warranty
Can access Repair History
Can Access Web Services

Nicholas, Lauren <lpnicholas at moravian.edu> skrev følgende den 18.05.09 14.25:

Hmm... we just signed up for this and I simply entered our login information into the JSS and I was good to go. At what point did you get the error? Just when you tried to look up something? I assume you've logged into the GSX site and had no problems?
-
lauren

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LAUREN NICHOLAS
User Support Analyst - Hurd Campus
Center for Information Technology - CIT
Moravian College
adjunct prof | graphic design & music
ph. 610 861 1633

    4 replies

    A
    • Anonymous
    • May 18, 2009

    You have to contact GSX and make sure your account has webservices enabled.
    By default it's not.

    Julius Wilpon
    Director, Technology Support
    Pearson | Architecture, Engineering & Support
    1 Lake Street
    Upper Saddle River, NJ 07458
    201-236-7817 office
    201-574-6930 cell
    Julius.wilpon at pearson.com
    P Pearson is Green. Please consider the environment before printing this
    e-mail.

    A
    • Anonymous
    • May 18, 2009

    I though that when i have access to "Can Access Web Services", that meant that Web Services was enabled?
    Is that wrong

    Kristian

    Julius Wilpon <julius.wilpon at pearson.com> skrev følgende den 18.05.09 15.02:

    You have to contact GSX and make sure your account has webservices enabled. By default it's not.

    A
    • Anonymous
    • May 18, 2009

    Not to my knowledge. I thought the same, but ended up having to call Apple
    to get it enabled.

    John_Wetter
    Forum|alt.badge.img+33
    • John_Wetter
    • Hall of Fame
    • May 18, 2009

    Julius is correct, unfortunately there is no automated way to do this other than to submit in the request form to add it. Not sure why, especially when they have that check box that seems like the same thing...

    John

    --
    John Wetter
    Technology Support Administrator
    Educational Technology, Media & Information Services
    Hopkins Public Schools
    952-988-5373

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