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Question

Caching packages

  • July 28, 2017
  • 30 replies
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30 replies

sdagley
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  • Jamf Heroes
  • July 31, 2017

@casper.admin If you want to install on every computer you have managed, in your Policy that caches the installer use a Scope Target of All Managed Clients (that's a selection under Computer Groups when Target Computers is set to Specific Computers - as you discovered you can not have an Ongoing policy set to All Computers but you can this way). You need 2 Smart Groups you can reference under Scope->Exclusions for this policy - a group for machines that have the package cached, and a group for machines that have the software installed. This policy should have only 2 payloads besides General - a Packages payload that Caches the installer, and a Maintenance payload set to Update Inventory.


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  • Author
  • Contributor
  • August 2, 2017

thanks all for the replies. All seem to be going but seeing few computer failing to copy from the DPs. maybe the load is too much as I am caching 8 Adobe CC packages, SmartNotebook and Office 365.

The packages do exist on all 3 of my Distribution points but I am still seeing this error message on some computers, not all computer though. Some do execute and complete with no problem.


sdagley
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  • Jamf Heroes
  • August 3, 2017

@casper.admin Do those machines eventually manage to cache the installers, or do they perpetually fail with the no such file or directory error? If the former, I'd suggest taking a look at the error logs on your DPs to see if they were dropping connections due to load.


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  • Author
  • Contributor
  • August 3, 2017

@sdagley Which logs should I look at? It seems like it failling when I have multiple computers trying to cache at the same time, however I have 3 DPs in place.


sdagley
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  • Jamf Heroes
  • August 3, 2017

@casper.admin Look at the logs for the SMB or AFP processes on your DPs for the times corresponding to the failed copy to the client machines and see if you can figure out why the server didn't respond.