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Question

Can't deploy CS6 Master Collection via Casper Remote

  • March 13, 2013
  • 10 replies
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Recently, and I'm not sure what has changed, I am unable to deploy CS6 Master Collection, which I packaged in AAMEE, via Casper Remote. I am able to successfully deploy CS6 Design and Web Premium. I downloaded a new .dmg of Master Collection from Adobe and re-packaged it in AAMEE. Issue persists.

I will share a screen shot of the end of the very long log file I get in JSS as well as two log files that I sent to an Adobe rep. Maybe this community has some insight on what may be going on.

It was working about 3 months ago when I installed it on about 15 lab computers, however, it hasn't worked on the last two computers I've tried. Additionally, I copied the package to the computers and the installer still failed (I understand that this means its likely not an issue with Casper Remote).

Casper Remote Log Screen Shot - https://www.dropbox.com/s/ofloyuf75i0jk1r/CS6%20Casper%20Remote%20Log.png

oobelib.log - https://www.dropbox.com/s/mq5irz4ga6m4ipx/oobelib.log

CS6 Master Collection 6 03-12-2013.log - https://www.dropbox.com/s/p6g573a7l0gxk00/CS6%20Master%20Collection%206%2003-12-2013.log

10 replies

bentoms
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  • March 13, 2013

Check the permissions on the pkg.

I've had AMMEE pkgs fail when their permissions have been changed.


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  • Author
  • Contributor
  • March 14, 2013

Could you say more about what the permissions should be? I've created a brand new package through AAMEE so the permissions have not been adjusted.


bentoms
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  • March 14, 2013

I'm actually not to sure. :(

Just the pkg's failed until they were re-uploaded.

What happens if you download the pkg & install manually? Does it install?


donmontalvo
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  • March 15, 2013

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  • March 21, 2013

I use SMB. My installation of CS6 Design and Web Premium that I packaged in AAMEE works fine. For some reason Master Collection just stopped working. Very frustrating. Any thoughts?


donmontalvo
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  • March 22, 2013

@bgreeno

I use SMB

Are you properly wrapping your AAMEE packages in DMG, or are you...

external image link


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  • Author
  • Contributor
  • March 22, 2013

Nice, I just saw the article on wrapping in DMG so I'll try that. I haven't done it before and haven't had a problem, but now seems like a good time to try it :)


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  • Contributor
  • April 23, 2013

Hi Guys

Not sure if this applied to you, but we had issues installing CS6 and i narrowed it down to Casper Imaging,

Works fine using Casper Imaging 8.43 and 8.6 but fails with 8.63 and 8.64

I create a PKG using Adobe's tools and it works fine as a post image "this package must be installed to the boot volume.....", install using Casper


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  • New Contributor
  • June 6, 2013

I am having this exact same problem, but its not consistent. I have 5 iMacs with identical hardware that *should* have identical software configs. I cached the CS6 Master Collection installer, then ran it again to install all cached packages. 1 of the 5 reported success. 4 of 5 failed during 97% (at various points, at least one was the identical spot as OP above, 97.75%)


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  • New Contributor
  • September 19, 2013

Lately been having more problems with the CS6 Design Standard package than the Master Collection package.
On failed machines I can't even locate a log file for Adobe, which I was able to with Master Collection.