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Cannot add new Azure AD LDAP Server for On-prem > Cloud migration

  • October 19, 2017
  • 5 replies
  • 36 views

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Hello!

After our 4 hour migration call, we've hit a hang up with migrating to JAMF Cloud, particularly with adding a new LDAP Server.

(To preface this, we had JAMF on an on-prem server before, but have imported everything to Azure AD.)

When we select 'Microsoft Active Directory' in the 'Choose Service' section (using ourdomain.com:636) and enter either of our Admin credentials, it says that it cannot find the user.

When we use the 'Configure manually' option, after selecting 'Use SSL' and uploading our self-signed cert, we tried 2 options:

1) Using 'None' in the Authentication type pull-down menu. When we test/search for a Username after we enter everything and continue, we receive the following message, no matter if an actual username was searched for, or random characters:

Error: javax.naming.directory.InvalidSearchFilterException: invalid attribute description; remaining name ''
Suggestion: No suggestion available

2) Using 'Simple' in the Authentication Type pull-down menu with a combination of username/passwords, which include: Admin/non-admin accounts, regular password, app password (MFA is enabled on our Office 365 accounts), also changing the password for our admin accounts multiple times, waiting a bit, and then using them. We receive this error for this scenario:

Error: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580�]
Suggestion: Ensure that the username and password provided are valid.

I've read that 52e in the error might suggest a good username+bad password, but we've ruled that out in many different ways.

Any insight would be helpful. thanks!

5 replies

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  • Contributor
  • October 19, 2017

Are you using JAMF Infrastructure Manager or is your LDAP server public facing?


  • October 20, 2017

Is this ADFS? We're potentially looking in the same direction for future plans, but haven't really started down the path yet.


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  • Contributor
  • October 20, 2017

Use ADSI Edit to check and verify your username x.500 naming convention.


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  • Author
  • New Contributor
  • October 20, 2017

Thanks for the responses!

BostonMac:
Our LDAP server is on Azure AD (it was on-prem a few years back, but was moved to the cloud) and is public facing. I'll try the ADSI edit, solution if applicable and check back.

WTArmstrong:
This is not ADFS, but we do believe the hangup has something to do with permissions

Thanks!


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  • Honored Contributor
  • November 15, 2017

@Egallichio

Any updates we are seeing the same issue..

C