I've reached out to support, but in the meantime I'll present the issue to the Nation. I'm experiencing an issue where none of my Casper applications can communicate properly with the JSS, even when logging in with the local account vs AD account. Casper Remote reports "Could not parse data from JSS" and Casper Admin reports "The server located at https://JSS:8443/ did not respond with valid information. Please check the server information and try again."
This is after an upgrade from 8.71 to 9.1 and I am running the 9.1 applications locally on my computer.
Best answer by Kprice
OK My issue has just been resolved with the help of Support. I somehow overlooked (my bad) that there was a "Wingding Like" question mark before one of the machine names in Inventory. This was an older machine that was enrolled via Quick Add package through ARD. Not even sure how the special character would have got there. Removed the character and with Supports advice Ran SQL commands; update jamfsoftware.computers set computer_name="SN-QP81509AXxx" where computer_id=903; update jamfsoftware.computers_denormalized set computer_name="SN-QP81509AXxx" where computer_id=903;
Remote is back in business. Hope this helps others.
I am getting similar error in my environment. When ever try to connect to Casper Admin or Imaging it says
:"The server did not responded with any information. Please check the server information."
