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Citrix Files install help

  • September 3, 2020
  • 6 replies
  • 17 views
J
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Hi, I recently setup "Citrix Files" in our Self-Service to be available for users to install as needed to use with ShareFile. The installer runs correctly and installs everything, but Catalina blocks a system extention the app needs to run and only an admin can authenticate to allow it. How do I get around this?

Thanks in advance.

    6 replies

    M
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    • mistacabbage
    • Contributor
    • September 7, 2020

    You’ll need to figure out the Team ID and Bundle ID and then create a new configuration profile that whitelists the kernel extension.

    This should help get you the ID’s:

    https://docs.google.com/spreadsheets/d/1IWrbE8xiau4rU2mtXYji9vSPWDqb56luh0OhD5XS0AM/edit

    J
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    • dario
    • New Contributor
    • February 22, 2022

    @joshuadent have you manage to enable the system extension ? I'm trying with Monterey with no luck.

    Thanks 

    J
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    • joshuadent
    • Author
    • New Contributor
    • February 22, 2022

    @dario I used the link above to write a PPPC to allow it, the button for "Allow" still needs to be clicked but my users didn't have to be an admin to click it this time.

    D
    C
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    Hi to all,

    someone tried to install sharefile on Ventura? it seems that tha same extension managed with monterey is not more valid on Ventura

    Thanks

    Claudio

    C
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    an update, the extensions seems the same but vetura ask to modify settings as picture, any idea on how can we bypass this for non computer admin?

      Thanks

    Claudio

    C
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    any solutions?

    i still have problem also with Sonoma

    thanks

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