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Configurator Activation / Enrollment Issue

  • August 9, 2019
  • 1 reply
  • 575 views

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I am trying to enroll devices using an AC Blueprint and had already released these devices from DEP.

When I apply my Blueprint which includes my enrollment to the MDM server - I am seeing the following error:

This device must be configured using the Device Enrollment Program. [MCCloudConfigErrorDomain - 0x80EC (33004)]

The only options I see here are "Stop" or "Skip"

1 reply

cdenesha
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  • Honored Contributor
  • August 13, 2019

You'll need to get the Mobile Devices back into DEP. Do a manual Prepare, with 'add to device enrollment program' checked. I uncheck the 'activate and complete enrollment' option. You'll need your Organization set up in preferences so the devices can be added to ASM/ABM. Then you can refresh a PreStage in Jamf and see the devices again for assigning. Then erase the devices and the BluePrint should work.