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When I trie to import placeholders I get an error.

Could not update placeholder 'iPad xxxx' for serial 'XXXXXXXXXX', the DEP placeholder doesn't exist

CSV file for testing is

SerialNumber,Identification,AssetTag,AssignToUser,MemberOfGroups,AutomatedDeviceEnrollmentProfile,DeviceName,Location
XXXXXXXXX,iPad xxxx,PADSX02,,BBBBBB - CCCCCC D,BBBBBB – DEP-profile,%AssetTag% - %SerialNumber%,Location X

I have 'BBBBBB – DEP-profile' in Automated Device Enrollment Profiles and this works If I manually assign it to the devices. Profile name is double checked.


AutomatedDeviceEnrollmentProfile is descibed in the documents https://docs.jamf.com/jamf-school/documentation/Placeholder_Devices.html


There's a CSV template in xxxx.jamfcloud.com/impex/devices.html but there's no AutomatedDeviceEnrollmentProfile and there are 7 labels but 8 colums???
SerialNumber;Identification;AssetTag;AssignToUser;MemberOfGroups;DeviceName;Location
2019XXXZDSK;Device001;Optional;Optional;Optional,Optional2;Optional;Optional
2019XXXZDSK;Device002;Optional;Optional;Optional,Optional3;Optional;Optional
2019XXXZDSK;Device003;Optional;Optional;Optional,Optional4;Optional;Optional
2019XXXZDSK;Device004;Optional;Optional;Optional,Optional5;Optional;Optional
2019XXXZDSK;Device005;Optional;Optional;Optional,Optional6;Optional;Optional
2019XXXZDSK;Device006;Optional;Optional;Optional,Optional7;Optional;Optional
2019XXXZDSK;Device007;Optional;Optional;Optional,Optional8;Optional;Optional
2019XXXZDSK;Device008;Optional;Optional;Optional,Optional9;Optional;Optional
2019XXXZDSK;Device009;Optional;Optional;Optional,Optional10;Optional;Optional
2019XXXZDSK;Device010;Optional;Optional;Optional,Optional11;Optional;Optional
2019XXXZDSK;Device011;Optional;Optional;Optional,Optional12;Optional;Optional

I'd pair down that file some unless you absolutely need all of those fields. I only use SerialNumber,Identification,AutomatedDeviceEnrollmentProfile, and AssetTag. Your example shows IPAD XXXX in the ID column maybe tweak that so it's IPADXXXX i.e. remove the space. 

I'd pair down that file some unless you absolutely need all of those fields. I only use SerialNumber,Identification,AutomatedDeviceEnrollmentProfile, and AssetTag. Your example shows IPAD XXXX in the ID column maybe tweak that so it's IPADXXXX i.e. remove the space. 


The problem was that some how in copy paster the HYPHEN-MINUS character was converted to EN DASH character.

 

Character -
Character name HYPHEN-MINUS
Hex code point 002D
Decimal code point 45
Hex UTF-8 bytes 2D
Octal UTF-8 bytes 55
UTF-8 bytes as Latin-1 characters bytes -

 

 

Character –
Character name EN DASH
Hex code point 2013
Decimal code point 8211
Hex UTF-8 bytes E2 80 93
Octal UTF-8 bytes 342 200 223
UTF-8 bytes as Latin-1 characters bytes â <80> <93>

 

So triple check was requried.

 

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