CrashPlan PROe Self Service Plug-in

Thank you for posting the updated plugin! I was following the directions here to get the plugin installed on a lab system. However it's not appearing in Self Service. I've got CrashPlan PROe 3.4.1 already installed on this box. Any Ideas? Thank you!

Sonic have you tried launching the actual CrashPlan client on the machine first? We experienced the same issue of it not showing in Self Service. Launching the client, then opening Self Service allowed it appear.

On my test machine, I tossed it in /Library/Application Support/JAMF/Self Service/Managed Plug-ins and it saw it when I launched Self Service. Gave stats and looked correct. Didn't have to launch the CrashPlan client.

I didn't put it in the JSS to have it distribute automatically, but wanted to try it here first.

Is there a way for the plug-in to show the status of multiple destinations separately?

Hey Greg,

Currently, the plug-in only retrieves information from a single destination. Support for multiple destinations sounds like a good feature request.

Any way to point the plug-in toward a different my.service.xml file? Right now it points toward /Applications/CrashPlan.app/Contents/Resources/Java/conf/my.service.xml.
We have a custom deployment that puts the my.service.xml in /Library/Application Support/CrashPlan/conf/

Any ideas?

This used to work for us, but when we moved our crashplan to the DMZ it broke the extension attribute. Now it keeps asking for the crashplan password. No matter what password we enter it says it can not contact crashplan server.

seems to be broken under CrashPlan PROe 3.7.0... worked with 3.6.4

I downloaded the package bundle and put it in the /Library/Application Support/JAMF/Self Service/Managed Plug-ins folder, but when I click on it in the SelfService app, it can't load any information. It asks for my password, which I enter, but it keeps saying it's the wrong password. I launch the CrashPlan client and enter the same password, and I'm able to login fine, so I'm not sure why the plugin isn't working. We are on 3.6.4 of the ProE client. Any help would be appreciated!

We're on CrashPlanPROe 4.3.4 and the Self Service Plugin doesn't appear to work. Is there any customization I need to do? I'm on Casper 9.9.

We're also on CrashPlan PROe 4.3.4 and the plug-in does not work (doesn't even show at all in Self Service). We're on Casper 9.81.

Have there been any updates to this plugin?