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Create New Apple ID Timeout

  • September 6, 2014
  • 2 replies
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I have begun a 1-1 iPad deployment. Pre-stage enrollment works fine and configuration payloads are being applied.

My problem is that when iTunes accounts are created using this procedure http://support.apple.com/kb/ht2534
Almost all of the students receive timeout messages.

I have restricted use of the iTunes App in a config profile. I know this seems like a dumb question but do I need the iTunes App to be fully enabled so that the Apple ID can be created?

Best answer by Johnny_Kim

Did you request your IP address not to be blocked (Safe-list your IP)by Apple? Apple puts a temporary block if theres a lot of request in a given time frame.

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  • Contributor
  • Answer
  • September 8, 2014

Did you request your IP address not to be blocked (Safe-list your IP)by Apple? Apple puts a temporary block if theres a lot of request in a given time frame.


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  • Author
  • New Contributor
  • September 8, 2014

That appears to be the problem, my Apple rep is working on it! Thanks for your reply!