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Custom Icons are not shown during installation (Jamf Setup Manager)

  • January 15, 2025
  • 8 replies
  • 269 views

rabiul
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Hi Jamf Nation,

While we passed a custom URL from google drive to fetch icon for the setup manager, it appears to be broken. Point to be noted, we didn't do any icon package deployment. We just passed the google drive link to fetch the icon in configuration profile under Application & Custom Settings>Jamf Applications>Icon Source

Any idea what I am missing here? 

Thanks

Best answer by jamf-42

if you have these icons in JAMF for Self Service its simpler to use those.. 

open any policy with self service enabled, edit, select existing icon, right click on the icon you require, copy image address.

Use this URL 

8 replies

jamf-42
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  • Esteemed Contributor
  • Answer
  • January 15, 2025

if you have these icons in JAMF for Self Service its simpler to use those.. 

open any policy with self service enabled, edit, select existing icon, right click on the icon you require, copy image address.

Use this URL 


rabiul
Forum|alt.badge.img+4
  • Author
  • Contributor
  • January 15, 2025

if you have these icons in JAMF for Self Service its simpler to use those.. 

open any policy with self service enabled, edit, select existing icon, right click on the icon you require, copy image address.

Use this URL 


Great. Wored like a charm. Do you know if Jamf has something (Jamf App or other ways) for icon management Since we are a group of companies, we have to host lots of different icons for brandings and other customizations in Jamf. In such a case, creating a dummy policy each time will make it very crowded at a later stage. How to handle that?


jamf-42
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  • Esteemed Contributor
  • January 15, 2025

Great. Wored like a charm. Do you know if Jamf has something (Jamf App or other ways) for icon management Since we are a group of companies, we have to host lots of different icons for brandings and other customizations in Jamf. In such a case, creating a dummy policy each time will make it very crowded at a later stage. How to handle that?


there is no way to managed icons uploaded to jamf that im aware of.. and over time it can get cluttered.. 

 


rabiul
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  • Author
  • Contributor
  • January 15, 2025

there is no way to managed icons uploaded to jamf that im aware of.. and over time it can get cluttered.. 

 


I see. Thanks for the tips though. I accepted your answer as a solution. 


Jason33
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  • Honored Contributor
  • January 15, 2025

there is no way to managed icons uploaded to jamf that im aware of.. and over time it can get cluttered.. 

 


Yeah its a shame there's no way for us to manage that in the GUI; I think there's been a feature request for it for years now.


agungsujiwo
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  • Contributor
  • January 16, 2025

Hi @rabiul ,
tips from me,
you can create a list of icons on Github,
containing .png (512x512px) icons from your apps or configurations,
then you can copy the GitHub link for example:
https://raw.githubusercontent.com/agungxxxxx/icon/refs/heads/main/Chrome.png
then you can save it to google sheet/excel,
later, if you want to use the link, you can copy-paste it to Icon Source Configuration Profile JSM

 


rabiul
Forum|alt.badge.img+4
  • Author
  • Contributor
  • January 16, 2025

Hi @rabiul ,
tips from me,
you can create a list of icons on Github,
containing .png (512x512px) icons from your apps or configurations,
then you can copy the GitHub link for example:
https://raw.githubusercontent.com/agungxxxxx/icon/refs/heads/main/Chrome.png
then you can save it to google sheet/excel,
later, if you want to use the link, you can copy-paste it to Icon Source Configuration Profile JSM

 


Great tips. Thanks. I also opened an issue thread to the official git repository in Setup Manager. They explained why my issue occurred and how to solve it. This URL could be helpful for others in the future who are looking for solution to similar kind of problem.  

 


Tangentism
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  • Honored Contributor
  • July 4, 2025

What I’ve been doing is I have a huge folder of icons and with each job, after Ive uploaded that icon, I’ve then dragged it from the self service page, back into the app folder. It then saves the png as the hash that its saved on the Jamf CDN.

So for example,

  1. Upload Acrobat DC icon to the Self Service page of a policy
  2. Save the policy
  3. Drag the icon into the same folder from where I uploaded it
  4. It saves with the name of ‘hash_xxxxxxx.png’
  5. Use this name with the URL prefix of: https://XXXX.ics.services.jamfcloud.com [the XXXX will be the region where your instance hosted. In this particular instance its EUW2]

 

I can then reuse icon paths in JSM or any scripts without having to upload icons each time (I work with multiple customers & projects), especially if the policy isnt going to be in Self Service.