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DEP: Computer not showing in any group

  • June 18, 2015
  • 6 replies
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I've enrolled a Mac Mini using DEP. I get the profile and agent installed.

However, it looks like this computer doesn't belong to any group, even "All Computers". Thus, no policy will apply.

Do you have an idea why ? Did I misconfigure something ?


Best answer by rdwhitt

I ran into this recently when testing DEP and it turns out that it's using the management account in the User Initiated Enrollment settings. Once I set that my clients were managed when enrolled via DEP.

6 replies

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  • Author
  • Contributor
  • June 18, 2015

btw, it works if I "delete" computer and enroll again using jamf enroll -prompt


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  • Author
  • Contributor
  • June 18, 2015

They show up as unmanaged -- weird no ?

Here's my DEP settings:


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  • Valued Contributor
  • June 18, 2015

First page says unmanaged, click that edit button and add an admin account it will help.


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  • Author
  • Contributor
  • June 18, 2015

Ok that was is… but how can I automate that? Can the agent automatically create a hidden management account ?


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  • Contributor
  • Answer
  • June 18, 2015

I ran into this recently when testing DEP and it turns out that it's using the management account in the User Initiated Enrollment settings. Once I set that my clients were managed when enrolled via DEP.


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  • Author
  • Contributor
  • June 19, 2015

That was it, thanks @rdwhitt !!