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Hi All,

I have noticed a strange issue after upgrading to 12.4. Post upgrade, automatically the device's registration status has been changed to "Unregistered". I tried registering the device from self-service portal and it got registered. However, compliance information is not getting updated in AAD and due to that unable to access office resources. I did force update of sending Intune integration logs from Jamf Pro --> Device's history --> "macOS Intune Integration Logs" and it's sending the update to Intune. Somehow the compliance is not getting changed.

As part of troubleshooting deleted both the entries from AAD and re-registered the device but still the compliance is not getting updated. Any help is much appreciated.

We are also facing same issue , any update on this please

We are also facing same issue , any update on this please


No, still issue persists. working with Jamf support team

Was there any solution to this we are now having the same problem on Jamf Pro 10.50

The issue was resolved for me in Jamf Pro 11.0.1. And I was given a script to run that will re-establish the registration if it was previously registered. 

Jamf Pro - Jamf Conditional Access script for Jamf Pro 11.0.1 (service-now.com)

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