Skip to main content
Answer

DMZ Jamf PRO server - revert access to GUI

  • January 18, 2018
  • 4 replies
  • 48 views

Forum|alt.badge.img+2

Hello Everyone,

i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ).

i forgot to turn on clustering on that server and i need gui access.

tried accessing it locally (127.0.0.1) didnt help, im also wondering how should i update it if i dont have GUI access ?

thanks for everyone that can help,

Best answer by kerouak

Stop Tomcat Log in to MySQL: mysql -u root -p

Choose database: use jamfsoftware;

Check the limited access settings: select address, access_mode from limited_access_mode_settings;

Change flag from 1 to 0 to disable limited access: (serverIP will be address listed in point 4) update limited_access_mode_settings set access_mode = 0 where address ='serverIP';

Start Tomcat You should now be able to log in to our JSS.

cheers n Gluck!

4 replies

Forum|alt.badge.img+16
  • Honored Contributor
  • January 18, 2018

@impervait that setting is stored in the database. Contact support and they can help you manually input the necessary sql statements to restore access.


Forum|alt.badge.img+13
  • Valued Contributor
  • Answer
  • January 18, 2018

Stop Tomcat Log in to MySQL: mysql -u root -p

Choose database: use jamfsoftware;

Check the limited access settings: select address, access_mode from limited_access_mode_settings;

Change flag from 1 to 0 to disable limited access: (serverIP will be address listed in point 4) update limited_access_mode_settings set access_mode = 0 where address ='serverIP';

Start Tomcat You should now be able to log in to our JSS.

cheers n Gluck!


Forum|alt.badge.img+2
  • Author
  • New Contributor
  • January 18, 2018

thank you all for this :-)

it's now working for us.

appreciate it.

best regards,


Forum|alt.badge.img+4
  • Contributor
  • December 12, 2021

I have found one more solution for this issue. I have tested this in windows environment ( not tested on linux and macOS)

In case you don't have database access and / or find it difficult to manage the database level restore, you can repair the current installation by executing the installer once again and choosing the repair option during the same. ( make sure that apache services are stopped during this time. 

PS: Tested it on versions prior to 10.32 only. Not tested on 10.33x and 10.34.x though.