Skip to main content
Question

Enrollment Error

  • August 22, 2014
  • 5 replies
  • 17 views

Forum|alt.badge.img+16

On only one particular machine so far today we can't enroll it. If you do a verbose command line enroll via jamf enroll -prompt -verbose, it begins to enroll and then we get this:

verbose: Adding the certificate to the System keychain...
 verbose: Successfully added the certificate to the System keychain...

There was an error.

     Error enrolling computer: The device certificate in the JSS does not match this device's identity in the JAMF keychain.

Anyone ever seen this before?

5 replies

Forum|alt.badge.img+7
  • Contributor
  • August 24, 2014

@chriscollins A very long time ago.. but have you tried doing the following?

1: Sudo jamf RemoveFramework 2: Enroll using the self enroll URL and downloading the .pkg then running it?

Just curious to know if you've tried this. This issue came up and after doing these steps it resolved itself that way.


Forum|alt.badge.img+16
  • Author
  • Honored Contributor
  • August 24, 2014

@Sherdwain yep. Tried every conceivable way. Quickadd, self enrollment, manual enroll, etc. and removing framework before each run.


Forum|alt.badge.img+7
  • Contributor
  • August 24, 2014

@chriscollins hmm.... tried changing the Host name? checked to make sure the clock is in sync with your server?


Forum|alt.badge.img+16
  • Author
  • Honored Contributor
  • August 24, 2014

Yep. Checked clock and hostname was good too.


Forum|alt.badge.img+4
  • Contributor
  • January 9, 2015

@chriscollins did you ever get this rectified? I've just started seeing this on 9.63...