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Error installing Office2011-1442Update_EN-US.dmg

  • May 28, 2014
  • 6 replies
  • 11 views
ericjboyd
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Error installing Office2011-1442Update_EN-US.dmg:

Set to install as either a self service, or at login, logout, or startup.

Triggers work, but office is still showing up as 14.4.1 throughout the application list. Even if the policy runs at reboot.

Logs show that the package is installing ok...

Downloading https://jds.*.org/CasperShare/Office2011-1442Update_EN-US.dmg... Verifying DMG... Verifying package integrity... Installing Office2011-1442Update_EN-US.dmg... Closing package...

Any suggestions on what to try?

Best answer by scottb

Drag the "Office 2011 14.4.2 Update.pkg" from the DMG and upload that to the JSS.
Create the policy to install the pkg.

    6 replies

    scottb
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    • scottb
    • Valued Contributor
    • Answer
    • May 28, 2014

    Drag the "Office 2011 14.4.2 Update.pkg" from the DMG and upload that to the JSS.
    Create the policy to install the pkg.

    N
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    • nessts
    • Valued Contributor
    • May 28, 2014

    try using the package instead of the DMG.

    scottb
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    • scottb
    • Valued Contributor
    • May 28, 2014

    You also might want to take out the spaces in the names as a good habit.

    Office 2011 14.4.2 Update.pkg
    Office_2011_14.4.2_Update.pkg
    Office14.4.2-Update.pkg
    etc.

    ericjboyd
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    • ericjboyd
    • Author
    • Contributor
    • May 29, 2014

    thanks everyone. It's working.

    A
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    • Aaron11
    • Valued Contributor
    • May 30, 2014

    Thanks for the heads up - can I ask how you found out about its existence? The Microsoft Office for Mac website doesn't list it yet http://www.microsoft.com/mac/downloads

    scottb
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    • scottb
    • Valued Contributor
    • May 30, 2014

    http://support.microsoft.com/kb/2970766

    When the "Microsoft AutoUpdate" app runs and finds an update, it includes a link.
    Sometimes it's even right. :)

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