Did you upload the offline installers to jamf distribution point and make a policy to send the package to the user with a trigger or make it available on Self Service?

Hi,

Yes that's how we do it

Offline installers (>4 Gb) and available on Self Service.

And installation packages of Adobe Photoshop and Adobe Premiere Pro works perfectly manually.

That's why I think it's a Jamf issue

navigate to the policy and check the policy log, here is an example:

A pre-installation script included in the installation package is generated by Adobe Admin Console and may fail when deployed through Jamf Pro.
The following error in jamf.log:

PackageKit: Install Failed: Error
Domain=PKInstallErrorDomain Code=112
"An error occurred while running scripts from the package
“ADOBEINSTALLERNAME.pkg”.
" UserInfo={NSFilePath=./preinstall, NSURL=file://
localhost/Library/Application%20Support/JAMF/Downloads/
ADOBEINSTALLERNAME.pkg.unzip/ADOBEINSTALLERNAME.pkg,
PKInstallPackageIdentifier=com.adobe.Enterprise.install.U
NIQUEIDENTIFIERHERE,
NSLocalizedDescription=An error occurred while running
scripts from the package “ADOBEINSTALLERNAME.pkg”.}

The workaround is to insert the package generated by Adobe Admin Console in a pkg created via Composer in order to copy it to a temporary folder (example /private/tmp/AdobeInstall/ADOBEINSTALLERNAME.pkg) with a post script executing the package then delete the temporary folder

We tested and it works without any problem.

Hey @glpi-ios

Shouldn't that be: