Why are some of my printers not showing up in mapped printers after inventorying?
I have 16 printers installed on my computer via IP (LPD). All 16 have been uploaded to JSS for deployment. I have even re-deployed them to my computer from JSS. However, after inventorying JSS lists only 10 printers. This causes an issue as we have deployment/update (via triggers and selfservice) of drivers and printers based on smart groups. I have deduced that all the offending printers are Fiery-driven.
Ex: I have printers XEROX_1 and XEROX_FIERY
XEROX_1 is deployed once and no longer available in Self Service.
XEROX_FIERY is deployed continuously and is always available Self Service.
Update to XEROX_FIERY is never deployed.
- Can we get a fix for this inventory issue?
- Is there a workaround?
I found one previous post regarding this, but there were no responses.
