Skip to main content

Is there a way to see the progress of a Mac App Store installation from Self Service?

These installs always seem to take a long time without any feedback within Self Service. Right now I have a Mac that I am helping the local school contact troubleshoot. Currently they are trying to install iMovie and Garageband (I always tell them to do one at a time, but oh well), and both are just showing the spinning circle in Self Service. Even after a reboot.

They have been sitting at this for over an hour. I was hoping that there was something I could check in Terminal to see the status of these installs. Anything possible?

Tim

@musat  Activity Monitor is always a good way to track what is happening.

 

Could easily be something with the network. Download speed, timeout, etc.

You can show mac app store logs at command line. Shows Logs from the last hour for com.apple.appstore* subsystem. I was recently watching microsoft remote desktop install - so I include an additional filter using the bundle identifier of the app being installed.

log show --last 1h --debug --predicate 'subsystem BEGINSWITH "com.apple.appstore" AND message CONTAINS "com.microsoft.rdc.macos"' --style compact

  If you're watching it install in real time, then you can stream.

log stream --level debug --predicate 'subsystem BEGINSWITH "com.apple.appstore"' --style compact

 This is acts like using tail -f on a text log. 

@musat  Activity Monitor is always a good way to track what is happening.

 

Could easily be something with the network. Download speed, timeout, etc.


Hello,

Can you elaborate on how you use Activity Monitor to track App installation via self-service? Or any other tools you use to monitor App installation via self-service. 

Reply


Terms & ConditionsCookie settings