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Question

Full computer details slow to populate after enrollment

  • September 17, 2012
  • 1 reply
  • 3 views

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We're having a somewhat odd issue with machines correctly enrolling, but not populating all the computer information in the JSS after enrollment. Here's a screencap of a group of machines that are affected:

http://i.imgur.com/itXnT.png

I've tried running inventory manually via a policy in self-service from the machine, but it does not correct the issue. After a few days the problem disappears and all the fields populate, but in the meantime the machines aren't being added to smart groups, and you can't manually populate any of the fields in the JSS with additional information (such as the asset ID field) for the computer.

Any idea what may be causing the issue?

1 reply

mscottblake
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  • Honored Contributor
  • September 17, 2012

Try running "sudo jamf enroll" again and see if the results differ. That command clears some of those fields when it runs and if it was interrupted, I can see where they wouldn't get repopulated.