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Question

FYI: MacBook Pro Repair Extension Program for Video Issues

  • February 20, 2015
  • 8 replies
  • 55 views
kilodelta8
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Apple has announced a repair extension program for several models of MacBook Pro made from 2011-Early 2013.
Details at http://www.apple.com/support/macbookpro-videoissues/ - if you have an affected Mac that fails due to video problems, Apple will cover the repair even if the Mac is out of Warranty.

Affected Models:

  • MacBook Pro (15-inch Early 2011)
  • MacBook Pro (15-inch, Late 2011)
  • MacBook Pro (Retina, 15-inch, Mid 2012)
  • MacBook Pro (17-inch Early 2011)
  • MacBook Pro (17-inch Late 2011)
  • MacBook Pro (Retina, 15 inch, Early 2013)

    8 replies

    M
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    • mdonovan
    • Contributor
    • February 20, 2015

    Good for them!

    gskibum
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    • gskibum
    • Valued Contributor
    • February 20, 2015

    Cool for them. This happened to one of my Retinas last spring. All the symptoms described in the link for several months, then a grand finale of logic board failure.

    I had about 5 days left on the warranty.

    kilodelta8
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    • kilodelta8
    • Author
    • Contributor
    • February 20, 2015

    We've been seeing it about once a month on the affected model families we have in circulation here - which happens to be most of our fleet. Apple Care has always covered it, thankfully, but it's good to see an issue openly acknowledged with a fix proffered, no strings attached. You don't see that terribly often, anymore.

    elliotjordan
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    • elliotjordan
    • Valued Contributor
    • February 22, 2015

    FYI: Looks like this works well for collecting the eligible Macs into a smart group:

    Model Identifier [is] MacBookPro8,2
    [or] Model Identifier [is] MacBookPro8,3
    [or] Model Identifier [is] MacBookPro10,1

    A
    • Anonymous
    • February 22, 2015

    @elliotjordan

    Don't forget MacbookPro9,2 (My current laptop at home)

    mscottblake
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    • mscottblake
    • Honored Contributor
    • February 23, 2015

    Unfortunately, @Abdiaziz, your 13" MBP is not covered, which is why MacbookPro9,2 is not included.

    A
    • Anonymous
    • February 23, 2015

    @msblake][/url, Am I reading this wrong? isn't MacBook Pro (Retina, 15-inch, Mid 2012) the MBP9,2?

    edit: Ignore me, Retina-equipped MacBook Pros manufactured from mid-2012 to mid 2013

    acodega
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    • acodega
    • Valued Contributor
    • February 23, 2015

    @Abdiaziz That model identifier refers to the 13" Pros, which aren't affected.

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