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Hi - I installed the NetSUS appliance onto a VMWare cluster. It seems to work ok, can login via the shell account and the webadmin accounts on the web application. But whenever we try to do a Sync nothing happens. The appliance has a firewall between it and the internet at large but I have opened up all outbound traffic from the appliance to the internet over ports 80/443 and 8088. The firewall logs do not show any blocked traffic. Is there something else that I missed? Are there any logs on the appliance itself I can look over other than the usual system logs to see why this is failing?

Thanks,
Josh

We're running into this exact issue. Ddi you ever determine what was causing this problem? Our appliance had been working fine and mysteriously stopped syncing last November.

Any info you have on this would be appreciated.

Do you use a proxy? You have to manually edit the reposado config to use it.

/var/lib/reposado/preferences.plist
Add this to the file

<key>AdditionalCurlOptions</key>
    <array>
        <string>proxy = "proxy.your.domain:8000"</string>
    </array>
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