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Question

how can I force a restart or ensure that the update is fully applied without needing

  • January 27, 2025
  • 4 replies
  • 43 views

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Hello,

We frequently encounter situations where Zoom updates in the background, but users don’t restart the application to apply the updates. I know Zoom updates automatically in the background, but how can I force a restart or ensure that the update is fully applied without needing the user to manually restart it?

Is there a way to automate this process or ensure the app relaunches after an update? What steps should I be taking to address this?

Best Regard,

Jojes

4 replies

jamf-42
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  • Esteemed Contributor
  • January 27, 2025

JAMF Mac Apps Catalog.. set custom End User Experience 


Shyamsundar
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  • Jamf Heroes
  • January 28, 2025

if you are using Mac Apps to update Zoom, go to End User Experience and set Post update action as displayed

below

 

 


agungsujiwo
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  • Contributor
  • January 31, 2025

Hi @venom85jojes ,

If you mean that the Zoom app updates in the background without you enforcing update policies through Jamf, you can create a script to force close the Zoom app upon login, ensuring the update is applied when the app is reopened.

pkill -f "zoom.us"

Add the script, create a policy, and set up a Smart Group for devices that are not on the latest Zoom version.

If you mean to force update and restart, then enter from @jamf-42 @Shyamsundar  is the right choice for you.


piotrr
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  • Contributor
  • February 6, 2025

...and even if you are not using Mac Apps to distribute the app, you can simply scope a Mac Apps definiton to a smart group defined as all computers that already have the app.