Skip to main content
Question

How do I stop iPad from being prompted to Sign in to iTunes?

  • October 6, 2015
  • 8 replies
  • 45 views

d_logue
Forum|alt.badge.img+3

I have iPads that I have enrolled in Casper with DEP, but after activationsetup there is a re-occuring prompt to "Sign in to iTunes to allow Casper to manage and install apps. With the ability now to deploy apps without an Apple ID, I have no reason to log these iPads in to the App Store but I can't find what is causing this prompt or how to stop it.

8 replies

d_logue
Forum|alt.badge.img+3
  • Author
  • New Contributor
  • October 6, 2015

I figured out what I did wrong. I had a free app assigned to the iPads, but I did not have the app added to the app catalog so that I could use VPP to deploy it. Once I added it to the App Catalog and set it to use VPP, I no longer got the prompt.


Forum|alt.badge.img+4
  • Contributor
  • December 14, 2015

That solution did not work for me - unless I'm not understanding where the app catalog is in Casper. I have the device-assignable free app added under Mobile Devices>Apps, properly scoped, but the request for iTunes still appears on the iPads.


d_logue
Forum|alt.badge.img+3
  • Author
  • New Contributor
  • January 6, 2016

That is the correct location, but on the VPP tab for the app do you have Assign VPP Content checked?


davidacland
Forum|alt.badge.img+18
  • Valued Contributor
  • January 6, 2016

I had the same symptom a few months ago. It was due to a free app not being added / deployed via VPP.


Forum|alt.badge.img
  • New Contributor
  • January 11, 2021

This prompt pops up for me when the following is enabled...even for supervised devices

Make app managed if currently installed as unmanaged
Manage the app if it is currently installed as an unmanaged app (the user is prompted to allow management on unsupervised devices)


Forum|alt.badge.img+3
  • New Contributor
  • April 20, 2022

Go to Mobile Device Apps > select app > Managed Distribution > Assign Content Purchased in Volume.

Fixed!


Forum|alt.badge.img+9
  • Contributor
  • October 19, 2023

This does not fix it for me. I'm constantly facing this problem and still haven't found the source of the problem. 


Forum|alt.badge.img+6
  • Contributor
  • November 23, 2024

This does not fix it for me. I'm constantly facing this problem and still haven't found the source of the problem. 


Same. All of my six apps are free and are distributed through Apple School Manager via VPP. I have "Assign Content Purchased in Volume" for all of them. Still getting this annoying pop-up.