How do you log into self service? Trying to get the limit by groups mechanism to work properly and when a policy is enabled on all machines and scoped to specific groups it still isnt visible under Self Service unless i remove the AD Group. Any ideas would be appreciated
Answer
How do you log into self service?
+4Best answer by jarednichols
You need to set it in the JSS:
Settings -> Computer Management Framework -> Self Service -> End User Authentication (tab)
Set your Network User Login option
+24You need to set it in the JSS:
Settings -> Computer Management Framework -> Self Service -> End User Authentication (tab)
Set your Network User Login option
+4Ok so i set it up and was able to log into Self Service, the only policies that are visible are the ones that are scoped by computer and not AD group. The policies that i set as Self Service only scoped to ALL computers and specific AD groups dont show at all??????
+9Hi, I had something similar happen at one point.
I Think that the Problem and solution, is related to the SEARCH BASE of the AD Bind
If different accounts are in different directory tree's in AD, then your search base needs to be above that point in the tree - so that it can traverse down each fork
The downside to setting the searchbase higher up is that the tree takes longer to search.
The SYMPTOMS of NOT doing this are:
-- That some AD-accounts work (Those found within the search base)
-- and some Ad-Accounts DONT work ( Those outside of the current search base)
Setting the search base higher-up the tree, enables MORE accounts to be found.
I think this is set in settings LDAP Server connections
Server Connection, Edit, Mappings, Search Base…
-- Regards -- Peter Clarke
+10Just to clarify... Are you talking about AD groups that contain User accounts or Computer accounts?
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