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Question

How to get rid of eapolclient prompt via JAMF Pro

  • December 19, 2025
  • 1 reply
  • 46 views

injuriesgalore
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Hi,

I have recently deployed a new wifi cert for our wifi office network and I am testing it at the moment.

Once I choose the network, it will ask me to choose a certificate or enter credentials. I choose the new certificate and then afterwards the “eapolclient” prompt pops up. I click Deny and then I am able to connect to the Wifi with the new cert. I am wondering if there is a way to either always click Deny, or during these network authentications allow it to have permissions to the System keychain. Also if someone has a way to allow users to use our new certificate without even having to choose the new cert themselves, that would be even better. What I am trying to do is to minimize the steps that users have to do to connect to our Wifi with the new certificate.

 

On the configuration policy, I only have the p12 cert and the network part

 

1 reply

howie_isaacks
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  • Esteemed Contributor
  • December 29, 2025

If someone did not have this profile installed, what is the requirement for connecting to the network? I distribute a profile that gets Macs connected to WiFi and it also supplies the Macs with the user identify certificate. The user identify certificate is also needed for Global Protect to connect. My users are not asked to choose a certificate. We are using WPA Enterprise. Users don’t enter a password to connect. The certificate that we have setup in the Trust setting handles authentication. Also, I turned off the setting to “Allow Trust Exceptions”. This stops the prompts from appearing. The Mac will use the certificate that it was given by the profile so long that it is valid for connecting. Having more details about your network will help us figure out the best solution.