Skip to main content
Question

Infrastructure Manager upgrade not able to reach LDAP server

  • March 29, 2021
  • 6 replies
  • 44 views

Forum|alt.badge.img+7

Followed the process to update the Infrastructure Manager to V 2.2.1.
Uninstalled Java 8, stopped services, updated to Amazon Coretto 11.
Installed new Infrastructure Manager to V2.2.1. still unable to communicate with LDAP. Settings for LDAP worked this morning prior to update. This is a Windows 2012 server.
Error in Logs reads: closing connection b/c of SSL problem: Remote host terminated handshake.

6 replies

Forum|alt.badge.img+1
  • New Contributor
  • May 19, 2021

Did you ever get your problem resolved?


Forum|alt.badge.img+5
  • Contributor
  • July 8, 2021

Still an issue - This has been marked as a bug but they still haven't worked out the exact cause or conditions for this issue as yet.


sdagley
Forum|alt.badge.img+25
  • Jamf Heroes
  • July 8, 2021

@MDMMan Do you have an SSL certificate for your LDAP server installed in the LDAP configuration on your JSS? The JSS apparently considers a certificate optional for SSL connections, and JIM 2.1.0 did not require one, but JIM 2.2.0 does.


Forum|alt.badge.img+5
  • Contributor
  • July 8, 2021

@sdagley We do have an SSL certificate in our LDAP config in our JSS. I suspect that it isn't actually using the cert we have installed.


Forum|alt.badge.img
  • New Contributor
  • February 17, 2022

Just checking, did you have any luck fixing this? Going through the motions for weeks with support around this currently.


Forum|alt.badge.img+1
  • New Contributor
  • February 17, 2022

Just checking, did you have any luck fixing this? Going through the motions for weeks with support around this currently.


Yes, I installed the previous version to get it working

Thanks,
John